Medicare Field Sales- Muskegon

Humana•Muskegon, MI
•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent to serve a designated local territory. This field-based role focuses on educating individuals about Humana Medicare Advantage plans and related offerings, building face-to-face relationships in the community, and generating sales. The agent works collaboratively with a team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales, with guidance from a Regional Director. Candidates must live in the designated territory. The role uses company-issued iPads and multiple digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up. The position includes a five-week mandatory training program; Humana pays for insurance training and licensing fees during its licensing program and provides virtual and in-market training. During training, associates receive a base salary and monthly guarantee. This is a 40-hour-per-week position. Member appointments and events may take place at night or on weekends, so schedule flexibility is essential. The posting describes the role as remote while also specifying field-based work, community and in-home visits, and occasional travel to Humana offices for training or meetings. Compensation is listed as $31,800–$123,800 per year, including base pay and targeted commission pay; actual earnings vary based on performance and location.

Requirements

  • Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
  • Must reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members' homes, at community events, and through community engagement.
  • Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attendance during the first five weeks of employment is mandatory.
  • Flexibility to meet members by appointment or at events that may occur at night and on weekends.
  • For home or hybrid work, self-provided internet must have at least 25 Mbps download and 10 Mbps upload speeds, and work must be performed from a dedicated space that protects member PHI/HIPAA information.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience with public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor's degree.
  • Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Educate individuals about Humana Medicare Advantage plans and related Life, Dental, Vision, and Prescription coverage.
  • Build face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales independently, meet performance goals, and expand Humana's presence in the market.
  • Develop relationships and serve as a valued resource in the local community.
  • Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up.
  • Attend required training and travel occasionally to Humana offices for training or meetings.
  • Maintain a valid state driver's license and required personal vehicle liability insurance.

Benefits

  • Medical, dental, vision, and supplemental insurance benefits.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
  • Base salary and monthly guarantee during the training program.
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