Medicare Field Sales- Oakland

Humana•Troy, MI

3d•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent for its MarketPoint Career Channel Team. This field-based role serves the local community, and the agent must live in the designated territory. The agent works on a collaborative team of 8–12 Medicare Sales Agents under the guidance of a Senior Manager and Regional Director. The role involves educating individuals about Humana Medicare Advantage plans and related life, dental, vision, and prescription coverage; building face-to-face relationships through grassroots marketing, community events, and in-home visits; and generating sales while meeting performance goals. Agents use company-issued iPads and multiple digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. Humana pays for insurance training and licensing fees during its licensing program and provides virtual and in-market training. During training, agents receive a base salary and monthly guarantee. The first five weeks of employment and attendance are mandatory. The position is scheduled for 40 hours per week, with appointments or events that may occur at night and on weekends. Occasional travel to Humana offices for training or meetings may be required.

Requirements

Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
Reside in the designated local territory.
Comfort with daily face-to-face interactions in prospective members' homes and at community-based events, and with engaging the community through service, retail, organizations, volunteer work, or local events.
Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Attend the mandatory first five weeks of employment and training.
Flexibility to meet members by appointment or at events that may occur at night and on weekends.
For home or hybrid home/office work, self-provided internet must have at least 25 Mbps download and 10 Mbps upload speed, and work must be performed from a dedicated space without ongoing interruptions.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Experience selling Medicare products.
Experience in public speaking or delivering group presentations.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor's degree.
Bilingual fluency in English and another language, including speaking, reading, and writing.

Responsibilities

Build trust and educate individuals about Humana Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage.
Develop face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate sales, meet performance goals, and expand Humana's presence in the local market.
Build relationships in the community and serve as a valued local resource.
Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
Navigate multiple technology platforms while providing a customer-focused experience.