Medicare Field Sales- Durham

Humana•Durham, NC

5d•$31,800 - $123,800•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent for its MarketPoint Career Channel Team. This field-based role serves the local community and requires the agent to live in the designated territory. The agent works as part of a collaborative team of 8–12 Medicare Sales Agents, with guidance from a Senior Manager and Regional Director, and reports to the Senior Manager, MarketPoint Sales. The role focuses on educating individuals about Humana Medicare Advantage plans and other offerings, building face-to-face relationships through community outreach and in-home visits, and generating sales while expanding Humana’s presence in the market. Agents use company-issued iPads and multiple digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up. Humana provides training, including paid insurance training and licensing fees during the licensing program, along with virtual and in-market training. During the training program, the agent receives a base salary and monthly guarantee. The first five weeks of employment and attendance are mandatory. This remote position may require occasional travel to Humana offices for training or meetings. Member appointments and events may occur at night or on weekends, so schedule flexibility is essential.

Requirements

Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
Must reside in the designated local territory.
Comfort with daily face-to-face interactions in prospective members’ homes and at community-based events, and with engaging the community through service, retail environments, organizations, volunteer work, or local events.
Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Flexibility to attend member appointments and events that may take place at night and on weekends.
Ability to meet the home-work internet requirements if working from home: minimum download speed of 25 Mbps and upload speed of 10 Mbps, and a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
Any associate who speaks with a member in a language other than English must take a language proficiency assessment; applicants will be required to take the Interagency Language Rating test if applicable.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience in public speaking or delivering presentations to groups.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor’s degree.
Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

Educate individuals about Humana Medicare Advantage plans and additional offerings such as life, dental, vision, and prescription coverage.
Build face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate self-sourced sales, meet performance goals, and expand Humana’s presence in the market.
Build relationships in the community and serve as a valued resource for prospective members.
Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
Attend mandatory training during the first five weeks of employment.
Travel occasionally to Humana offices for training or meetings, as required.