Medicare Field Sales- Durham

Humana•Durham, NC

4d•Remote

About The Position

Humana is hiring a field-based Medicare Sales Agent to serve the local community in the designated Durham territory. The role is part of a collaborative team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales, with guidance from a Senior Manager and Regional Director. The agent educates individuals about Humana Medicare Advantage plans and related Life, Dental, Vision, and Prescription coverage; builds face-to-face community relationships; and drives self-generated sales and market growth. The role uses company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. The position is described as remote, but requires residence in the designated local territory and regular in-person community engagement. Occasional travel to Humana offices for training or meetings may be required. The first five weeks of employment and attendance are mandatory. Training includes insurance training and licensing fees paid by Humana, extensive virtual and in-market training, and a base salary and monthly guarantee during the training program. Scheduled hours are 40 per week. The posted annual compensation range is $31,800–$123,800, including base pay and targeted commission; actual earnings vary by location and performance.

Requirements

Active health insurance license, or ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
Must reside in the designated local territory.
Comfort with daily face-to-face interactions in prospective members' homes and at community-based events, and with engaging in community activities such as service, retail environments, organizations, volunteer work, or local events.
Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Comfort navigating multiple technology platforms at once, including enrollment tools, CRM systems, email, and virtual communication tools.
Must attend the first five weeks of employment and training.
Flexibility to accommodate member appointments and event times that may occur at night or on weekends.
For home or hybrid home/office work, self-provided internet must have at least 25 Mbps download and 10 Mbps upload speed, and work must be performed in a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
Must maintain a valid state driver's license and personal vehicle liability insurance; driver's license validation and an MVR review are required.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Experience selling Medicare products.
Experience in public speaking or delivering group presentations.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRM systems.
Associate or bachelor's degree.
Fluency in speaking, reading, and writing English and an additional language; associates speaking to members in another language must pass a language proficiency assessment.

Responsibilities

Educate individuals about Humana Medicare Advantage plans and additional offerings, including Life, Dental, Vision, and Prescription coverage.
Build face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate sales, meet performance goals, and expand Humana's presence in the local market by building community relationships.
Use company-issued iPads and digital platforms to support member consultations, enrollments, documentation, CRM updates, and follow-up activities.
Engage with prospective members in homes and at community-based events, with appointment and event schedules that may vary, including evenings and weekends.