Medicare Field Sales- Charlotte

Humana•Charlotte, NC

2d•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent for its MarketPoint Career Channel Team. This field-based role requires living in the designated local territory and serving the community through direct, personalized sales and outreach. The agent works on a collaborative team of 8–12 sales agents under the guidance of a Senior Manager and Regional Director, helping deliver Humana’s strategy through service, differentiation, and growth. The role involves educating individuals about Humana Medicare Advantage plans and additional offerings, building face-to-face relationships through grassroots marketing, community events, and in-home visits, and generating sales while meeting performance goals. Agents use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. Appointment and event schedules may vary, including evenings and weekends. The position is described as remote in the travel and work-at-home information, but it is also field-based and requires residence in the designated territory. Occasional travel to Humana offices for training or meetings may be required. Humana pays for insurance training and licensing fees during the licensing program and provides virtual and in-market training. During training, employees receive a base salary and monthly guarantee. The first five weeks of employment and attendance are mandatory.

Requirements

Active Health Insurance License, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
Residence in the designated local territory.
Comfort with daily face-to-face interactions in prospective members’ homes and at community events, and with engaging in community settings such as service, retail, organizations, volunteer work, or local events.
Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Ability to attend the mandatory first five weeks of employment and training.
Willingness and flexibility to meet with members at appointment or event times that may vary at night and on weekends.
For home or hybrid home/office work, self-provided internet service must provide at least 25 Mbps download and 10 Mbps upload, and work must be conducted from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience in public speaking or delivering presentations to groups.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor’s degree.
Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

Build trust and educate individuals on Humana Medicare Advantage plans and additional offerings such as Life, Dental, Vision, and Prescription coverage.
Create face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate sales, meet performance goals, and expand Humana’s presence in the market by building community relationships.
Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up activities.
Navigate multiple technology platforms simultaneously while providing a positive customer experience.
Serve the local community by residing in the designated territory.
Maintain a valid state driver’s license and required personal vehicle liability insurance.