Medicare Field Sales- N Central PA

Humana•Lock Haven, PA
•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent for the North Central Pennsylvania territory. This field-based role requires the agent to live in the designated territory and serve its local community. The agent joins a collaborative team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales, working under the guidance of a Senior Manager and Regional Director. The agent builds trust and educates individuals about Humana Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage. The position creates face-to-face connections through grassroots marketing, community events, and in-home visits, and drives self-generated sales by meeting performance goals and building community relationships. Company-issued iPads and digital platforms are used for consultations, enrollments, documentation, CRM updates, and follow-up. The role requires customer-facing interactions in homes and community settings. Appointment and event times may vary, including nights and weekends, so flexibility is essential. The first five weeks of training attendance are mandatory. Humana provides insurance training and licensing fees during its licensing program, along with virtual and in-market training; a base salary and monthly guarantee are provided during training. Although described as remote, the role requires field work in the local territory and occasional travel to Humana offices for training or meetings.

Requirements

  • Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members' homes and at community events, and with engaging through community service, retail environments, organizations, volunteer work, or local events.
  • Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by state law.
  • Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attendance during the first five weeks of employment and training is mandatory.
  • Flexibility to meet members at appointment or event times that may vary at night and on weekends.
  • Must meet Humana's home-work internet requirements where applicable: at least 25 Mbps download and 10 Mbps upload, and work from a dedicated space that protects member PHI/HIPAA information.
  • Must maintain a valid state driver's license and personal vehicle liability insurance; driver license validation and an MVR review are required.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor's degree.
  • Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Build trust and educate individuals about Humana Medicare Advantage plans and additional offerings such as life, dental, vision, and prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by building relationships in the community.
  • Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Navigate multiple technology platforms simultaneously while providing a strong customer experience.
  • Serve the local community within the designated territory.

Benefits

  • Medical, dental, vision, and supplemental insurance benefits.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
  • Base salary and monthly guarantee during the training program.
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