Medicare Field Sales- Northern PA

Humana•Susquehanna, PA
•$31,800 - $123,800•Remote

About The Position

Humana is hiring a field-based Medicare Sales Agent to serve customers in Northern Pennsylvania. The agent must live in the designated territory and will work as part of a collaborative team of 8–12 agents, guided by a Senior Manager and Regional Director. The role focuses on educating individuals about Humana Medicare Advantage plans and related Life, Dental, Vision, and Prescription offerings; building trusted community relationships; and growing sales through personalized service. The position involves face-to-face consultations in prospective members’ homes and at community events, grassroots marketing, self-generated sales, enrollments, documentation, CRM updates, and follow-up. Agents use company-issued iPads and multiple digital platforms in customer-facing settings. This is a remote position with field-based community work and occasional travel to Humana offices for training or meetings. Appointments and events may take place at night or on weekends, so schedule flexibility is essential. The first five weeks of employment and attendance at training are mandatory. During the licensing program, Humana pays for insurance training and licensing fees and provides virtual and in-market training. A base salary and monthly guarantee are provided during training. The stated annual total compensation range, including base pay and targeted commission, is $31,800–$123,800, subject to geographic location and individual performance.

Requirements

  • Hold an active Health Insurance License or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Be comfortable with daily face-to-face interactions in prospective members’ homes and at community events, and with engaging in community, service, retail, organizational, volunteer, or local-event settings.
  • Have a valid state driver’s license and personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
  • Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Be comfortable using multiple platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Maintain a dedicated home work area without ongoing interruptions to protect member PHI/HIPAA information, if working from home or a hybrid home/office arrangement.
  • Meet the stated home internet requirements if working from home or a hybrid home/office arrangement: at least 25 Mbps download and 10 Mbps upload.
  • Be flexible to meet members by appointment and attend events at times that may vary, including nights and weekends.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRM systems.
  • Associate or bachelor’s degree.
  • Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Build trust and educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage offerings.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Drive self-generated sales, meet performance goals, and expand Humana’s presence in the local market.
  • Build relationships in the community and serve as a valued local resource.
  • Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up.
  • Navigate multiple technology platforms simultaneously while providing a strong customer experience.
  • Attend mandatory training during the first five weeks of employment.

Benefits

  • Medical, dental, and vision insurance.
  • Supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
  • Base salary and monthly guarantee during the training program.
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