Medicare Field Sales- Northern VA

Humana•Fairfax, VA
•Remote

About The Position

Humana is seeking accomplished Medicare Field Sales Agents for its MarketPoint Career Channel Team. This field-based position serves a designated local territory, and the agent must live in that territory. Working as part of a collaborative team of 8–12 agents under the guidance of a Senior Manager and Regional Director, the agent helps deliver Humana’s sales and service strategy by educating prospective members, building local relationships, and expanding the company’s presence. The role involves face-to-face consultations in prospective members’ homes and at community events, as well as grassroots outreach and self-generated sales. Agents use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up. The position has a 40-hour scheduled workweek, but member appointments and events may occur at night or on weekends, so flexibility is essential. The first five weeks of training and attendance are mandatory. During the licensing program, Humana pays for insurance training and licensing fees and provides virtual and in-market training; trainees receive a base salary and monthly guarantee. Although described as a remote position in the travel information, the role is field-based and requires residence in the designated territory. Occasional travel to Humana offices for training or meetings may be required. For home work, a dedicated space protecting member PHI/HIPAA information and internet service with at least 25 Mbps download and 10 Mbps upload are required.

Requirements

  • Hold an active health insurance license or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Be comfortable with daily face-to-face interactions in prospective members’ homes and at community events, and with community engagement through service, retail environments, organizations, volunteer work, or local events.
  • Have a valid state driver’s license and personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher limits required by the state.
  • Demonstrate ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Be comfortable using multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Be flexible with appointments and event times that may vary at night and on weekends.
  • Attend the first five weeks of employment and training; attendance is mandatory.
  • For home work, have internet service with at least 25 Mbps download and 10 Mbps upload and a dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information.
  • Maintain a valid state driver’s license subject to driver license validation and MVR review, and carry vehicle insurance at applicable state minimums or the stated $25,000/$25,000/$10,000 limits, whichever is higher.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Experience selling Medicare products.
  • Experience with public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRM systems.
  • Associate or bachelor’s degree.
  • Fluency in speaking, reading, and writing English and an additional language; associates speaking with members in another language must complete a language proficiency assessment.

Responsibilities

  • Educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage offerings.
  • Build face-to-face relationships through grassroots marketing, community events, in-home visits, and other local outreach.
  • Generate sales independently, meet performance goals, and expand Humana’s presence in the market.
  • Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up.
  • Provide a personalized customer experience while navigating multiple technology platforms in face-to-face settings.
  • Attend the mandatory first five weeks of employment and training.

Benefits

  • Medical, dental, vision, and supplemental insurance options.
  • Paid time off and paid holidays, including company and personal holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
  • Base salary and monthly guarantee during the training program.
  • Virtual and in-market training.
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