Medicare Field Sales- N Central PA

Humana•Lock Haven, PA
•$31,800 - $123,800•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent for the North Central Pennsylvania territory. This field-based role requires the agent to live in the designated territory and serve the local community as part of a collaborative team of 8–12 Medicare Sales Agents. The agent reports to the Senior Manager, MarketPoint Sales and works under the guidance of a Senior Manager and Regional Director. The role focuses on educating individuals about Humana Medicare Advantage plans and additional insurance offerings, building relationships through face-to-face community engagement, and generating sales. Agents meet with prospective members in homes and at community events, and use company-issued iPads and digital platforms to conduct consultations and enrollments, document interactions, update CRM records, and follow up. Humana provides insurance training, licensing fees, and virtual and in-market training. During training, associates receive a base salary and monthly guarantee. The first five weeks of employment and attendance are mandatory. Scheduled hours are 40 per week. Member appointments and events may take place at night and on weekends, so schedule flexibility is essential. Although the role is described as remote, it is field-based and involves occasional travel to Humana offices for training or meetings.

Requirements

  • Hold an active Health Insurance License or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Be comfortable with daily face-to-face interactions in prospective members' homes, at community events, and through community, service, retail, organizational, volunteer, or local-event settings.
  • Have a valid state driver's license.
  • Maintain personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Be comfortable using multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attend the first five weeks of employment and training, which are mandatory.
  • Meet the role's home-work internet requirements if working from home or a hybrid home/office arrangement: at least 25 Mbps download and 10 Mbps upload, with a dedicated space that protects member PHI/HIPAA information.
  • Take a language proficiency assessment if speaking with members in a language other than English.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor's degree.
  • Bilingual fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Build trust and educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana's presence in the market.
  • Become a valued community resource and build relationships with local residents.
  • Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Navigate multiple technology platforms while providing a positive customer experience.
  • Attend required training during the first five weeks of employment.

Benefits

  • Medical, dental, vision, and supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
  • Base salary and monthly guarantee during the training program.
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