Medicare Field Sales- Monroe

Humana•Stroudsburg, PA
•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent for its MarketPoint Career Channel Team. This field-based role serves the local community and requires the agent to live in the designated territory. The agent joins a collaborative team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales. The role focuses on educating individuals about Humana Medicare Advantage plans and related offerings, building face-to-face relationships through community outreach and in-home visits, and generating sales while meeting performance goals. Agents use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. Work is remote in the sense that it is not based at a Humana office, but the role involves local field activity and occasional travel to Humana offices for training or meetings. During the licensing program, Humana pays for insurance training and licensing fees and provides virtual and in-market training. The training program includes a base salary and monthly guarantee. Attendance during the first five weeks of employment is mandatory. Meeting members may involve appointments or events at night and on weekends, so scheduling flexibility is essential. The position is scheduled for 40 hours per week.

Requirements

  • Hold an active Health Insurance License or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Be comfortable with daily face-to-face interactions in prospective members' homes, at community events, and in community-facing settings.
  • Have a valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Be comfortable using multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attend the first five weeks of employment and training, which are mandatory.
  • Maintain a dedicated home-work space without ongoing interruptions to protect member PHI/HIPAA information if working from home or a hybrid home/office setting.
  • Meet the stated home internet minimum of 25 Mbps download and 10 Mbps upload if working from home or a hybrid home/office setting.
  • Complete a language proficiency assessment if speaking with members in a language other than English.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Experience selling Medicare products.
  • Experience with public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRM systems.
  • Associate or bachelor's degree.
  • Fluency in speaking, reading, and writing in English and an additional language.

Responsibilities

  • Build trust with individuals and educate them about Humana Medicare Advantage plans and additional offerings such as Life, Dental, Vision, and Prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana's presence in the local market.
  • Build relationships in the community and serve as a valued resource.
  • Use company-issued iPads and digital platforms to support member consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Navigate multiple technology platforms simultaneously while providing a customer-facing experience.

Benefits

  • Medical, dental, vision, and supplemental insurance plans.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
  • Base salary and monthly guarantee during the training program.
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