Medicare Field Sales - Shelby County, TN

Humana•Memphis, TN
•Remote

About The Position

Humana is seeking Medicare Field Sales Professionals for its MarketPoint Career Channel Team. This field-based role serves the local community, and the employee must live in the designated territory. The sales professional works as part of a collaborative team of 8–12 Medicare Sales Professionals under the guidance of a Senior Manager and Regional Director. The role focuses on educating individuals about Humana Medicare Advantage plans and related offerings, creating personalized face-to-face connections, generating sales, and expanding Humana’s presence in the market. The employee uses company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up activities. Appointments and events may take place at night or on weekends, so schedule flexibility is essential. Humana provides insurance training, licensing fees, virtual and in-market training, and a base salary with a monthly guarantee during the training program. The first five weeks of employment and attendance are mandatory. This is described as a remote position with occasional travel to Humana offices for training or meetings. The position is scheduled for 40 hours per week. Compensation is a base salary plus targeted commission, with a stated annual range of $31,800–$123,800.

Requirements

  • Hold an active health insurance license or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Be comfortable with daily face-to-face interactions in prospective members’ homes and at community-based events, and with engaging through community service, retail environments, organizations, volunteer work, or local events.
  • Have a valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attend the first five weeks of employment and training; attendance is mandatory.
  • Maintain internet service with at least 25 Mbps download and 10 Mbps upload speeds if working from home or a hybrid home/office setting.
  • Work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
  • Complete a language proficiency assessment if speaking with a member in a language other than English.
  • Be flexible to attend member appointments or events that may occur at night or on weekends.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor’s degree.
  • Fluency in English and an additional language, including the ability to speak, read, and write in both.

Responsibilities

  • Build trust and educate individuals about Humana Medicare Advantage plans and additional offerings such as life, dental, vision, and prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Drive self-generated sales, meet performance goals, and expand Humana’s presence in the market.
  • Build relationships in the community and serve as a valued resource.
  • Use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Navigate multiple technology platforms while providing customer service in face-to-face settings.

Benefits

  • Medical, dental, vision, and supplemental insurance benefits.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid insurance training and licensing fees during the licensing program.
  • Base salary and monthly guarantee during the training program.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability coverage.
  • Life insurance.
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