Medicare Field Sales- Wayne

Humana•Detroit, MI

3d•Remote

About The Position

Humana is hiring a field-based Medicare Sales Agent to serve customers in the designated local territory. The agent educates individuals about Humana Medicare Advantage plans and related Life, Dental, Vision, and Prescription coverage. The role involves building face-to-face relationships through grassroots marketing, community events, and in-home visits; generating sales; meeting performance goals; and expanding Humana’s presence in the community. Agents use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. The position is part of a collaborative team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales. The role requires residing in the designated territory and flexibility to meet members at appointments or events that may take place at night or on weekends. The first five weeks of employment and training attendance are mandatory. Humana provides insurance training, licensing fees, and virtual and in-market training; during training, the employee receives a base salary and monthly guarantee. Although described as remote in the travel information, the role is field-based and requires local community engagement. Occasional travel to Humana offices for training or meetings may be required.

Requirements

Have an active Health Insurance License or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
Reside in the designated local territory.
Be comfortable with daily face-to-face interactions in prospective members’ homes and at community events, and with community engagement through service, retail settings, organizations, volunteer work, or local events.
Have a valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Attend the first five weeks of employment and training.
For home or hybrid work, have internet service with at least 25 Mbps download and 10 Mbps upload speeds and a dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information.
Maintain a valid state driver’s license and personal vehicle liability insurance in accordance with state requirements or the stated minimums, whichever is higher.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience in public speaking or delivering presentations to groups.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor’s degree.
Fluency in speaking, reading, and writing English and an additional language.

Responsibilities

Educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage.
Build trust and meaningful face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate self-sourced sales, meet performance goals, and expand Humana’s presence in the market.
Develop relationships and serve as a valued resource in the local community.
Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up.
Navigate multiple technology platforms simultaneously while providing customer service in face-to-face settings.
Attend mandatory training during the first five weeks of employment.
Meet with members at appointments and events, which may occur at night or on weekends.