Medicare Field Sales- Franklin

Humana•Columbus, OH
•Remote

About The Position

Humana is seeking a field-based Medicare Sales Agent to serve the local community within the designated territory. The role is part of a collaborative team of 8–12 agents and reports to the Senior Manager, MarketPoint Sales. Agents educate prospective members about Humana Medicare Advantage plans and related offerings, build relationships through face-to-face outreach, and generate sales while meeting performance goals. The position uses company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up. Candidates must live in the designated territory. The role involves appointments and events that may occur at night or on weekends, so schedule flexibility is essential. The first five weeks of employment and training attendance are mandatory. Humana provides paid insurance training and licensing fees for agents in its licensing program, as well as virtual and in-market training. During the training program, associates receive a base salary and monthly guarantee. Although described as remote, the position is field-based and may require occasional travel to Humana offices for training or meetings. Home-work requirements include a dedicated private workspace and internet service with at least 25 Mbps download and 10 Mbps upload speeds. The compensation range is $31,800–$123,800 per year for full-time employment, including base pay and targeted commission; actual earnings vary by location and individual performance. Humana offers benefits intended to support employee and family well-being.

Requirements

  • Hold an active health insurance license or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Be comfortable with daily face-to-face interactions in prospective members’ homes, at community events, and in community, service, retail, organizational, volunteer, or local-event settings.
  • Have a valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
  • Demonstrate ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Be comfortable using multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attend the first five weeks of employment and training as required.
  • For home work, maintain internet service with at least 25 Mbps download and 10 Mbps upload speeds and use a dedicated space that protects member PHI/HIPAA information.
  • Maintain a valid driver’s license and required personal vehicle insurance; the role is subject to driver license validation and MVR review.
  • If speaking with members in a language other than English, complete Humana’s language proficiency assessment; applicants may be required to take the Federal Government’s Interagency Language Rating test.
  • Be available for appointments or events that may vary at night and on weekends.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Experience selling Medicare products.
  • Experience with public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRM systems.
  • Associate or bachelor’s degree.
  • Fluency in speaking, reading, and writing English and an additional language.

Responsibilities

  • Educate individuals about Humana Medicare Advantage plans and additional offerings such as life, dental, vision, and prescription coverage.
  • Build face-to-face relationships through grassroots marketing, community events, and in-home visits.
  • Generate self-sourced sales, meet performance goals, and expand Humana’s presence in the local market.
  • Use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Serve the local community by becoming a valued resource and building relationships.

Benefits

  • Medical, dental, and vision insurance, plus supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Paid insurance training and licensing fees during the licensing program.
  • Base salary and monthly guarantee during the training program.
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