Medicare Field Sales- Northampton

Humana•Bethlehem, PA

2d•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent for the Northampton territory. This is a field-based role requiring the agent to live in the designated local territory and serve its community. The agent joins a collaborative team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales, working under the guidance of a Senior Manager and Regional Director. The role focuses on educating individuals about Humana Medicare Advantage plans and related offerings, creating face-to-face connections through community outreach and home visits, generating sales, and expanding Humana’s presence in the local market. Agents use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. During the licensing program, Humana pays for insurance training and licensing fees and provides virtual and in-market training. The training program includes a base salary and monthly guarantee; attendance during the first five weeks is mandatory. The role is described as remote in the travel and work-at-home information, but it also requires field-based community work and residence in the designated territory. Occasional travel to Humana offices for training or meetings may be required. Member appointments and events may take place at night or on weekends, so schedule flexibility is essential. The position is scheduled for 40 hours per week.

Requirements

Active health insurance license, or ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
Must reside in the designated local territory.
Comfort with daily face-to-face interactions in prospective members’ homes and at community-based events, and with engaging the community through service, retail environments, organizations, volunteer work, or local events.
Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Flexibility to meet with members at appointments or events that may occur at night or on weekends.
Ability to meet the stated home-work requirements if working from home: dedicated space without ongoing interruptions to protect member PHI/HIPAA information, and internet service with at least 25 Mbps download and 10 Mbps upload speeds.
Must maintain a valid state driver’s license and personal vehicle liability insurance in accordance with the applicable state minimums or the stated coverage limits, whichever is higher; driver’s license validation and MVR review apply.
Associates who speak with members in a language other than English must pass the required language proficiency assessment.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience in public speaking or delivering presentations to groups.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor’s degree.
Bilingual fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

Build trust with individuals and educate them about Humana Medicare Advantage plans and additional offerings, including Life, Dental, Vision, and Prescription coverage.
Create face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate sales, meet performance goals, and expand Humana’s presence in the market by building community relationships.
Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
Attend the mandatory first five weeks of employment and training.