Medicare Field Sales- NE Ohio

Humana•Warren, OH
•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent to serve the Northeast Ohio territory. This field-based position requires living in the designated local territory and building relationships with prospective members and the community. The agent is part of a collaborative team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales, working under the guidance of a Senior Manager and Regional Director. The role focuses on educating individuals about Humana Medicare Advantage plans and related offerings, developing face-to-face connections through grassroots marketing and community events, and conducting in-home visits. Agents generate sales, meet performance goals, and use company-issued iPads and digital systems for consultations, enrollment, documentation, CRM updates, and follow-up. Training includes five weeks of mandatory attendance, with insurance training and licensing fees paid by Humana. During the training program, employees receive a base salary and monthly guarantee. The position is remote but field-based, with occasional travel to Humana offices for training or meetings. Member appointments and event schedules may occur at night or on weekends, so flexibility is essential. The role is scheduled for 40 hours per week. Compensation is a base-plus-targeted-commission package with an estimated annual range of $31,800–$123,800, varying by location and individual performance.

Requirements

  • Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members' homes and at community events, and engagement through community service, retail environments, organizations, volunteer work, or local events.
  • Valid state driver's license.
  • Personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Flexibility to meet member appointments and attend events at varying times, including nights and weekends.
  • Attend the first five weeks of employment and training; attendance is mandatory.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor's degree.
  • Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage offerings.
  • Build trust and create personalized face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana's presence in the market.
  • Build relationships in the community and serve as a valued local resource.
  • Use company-issued iPads and digital platforms to support member consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Navigate multiple technology platforms simultaneously while providing customer service in face-to-face settings.

Benefits

  • Medical, dental, and vision insurance.
  • Other supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Humana-paid insurance training and licensing fees during the licensing program.
  • Base salary and monthly guarantee during the training program.
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