Medicare Field Sales- Raleigh

Humana•Raleigh, NC
•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent for the Raleigh territory. This field-based role requires the agent to live in the designated local territory and serve the community. The agent joins a collaborative team of 8–12 Medicare Sales Agents and helps educate individuals about Humana Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage. The role builds relationships through face-to-face consultations, grassroots marketing, community events, and in-home visits, while generating sales and meeting performance goals. The agent uses company-issued iPads and digital platforms to conduct consultations and enrollments, document interactions, update CRM records, and complete follow-up activities. The position requires comfort with frequent community and in-home interactions, technology use in customer-facing settings, and a flexible schedule for appointments and events that may occur at night or on weekends. The first five weeks of employment and training attendance are mandatory. Humana pays for insurance training and licensing fees during its licensing program and provides virtual and in-market training. During training, the employee receives a base salary and monthly guarantee. The role is remote but field-based, with occasional travel to Humana offices for training or meetings.

Requirements

  • Hold an active health insurance license or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Be comfortable with daily face-to-face interactions in prospective members' homes and at community events, and with community engagement through service, retail environments, organizations, volunteer work, or local events.
  • Have a valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by state law.
  • Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attend the mandatory first five weeks of employment and training.
  • Maintain the required driver's license and personal vehicle liability insurance, subject to license validation and motor vehicle record review.
  • Complete an Interagency Language Rating assessment if speaking with members in a language other than English.
  • Meet the home-work internet requirements where applicable: at least 25 Mbps download and 10 Mbps upload, and work in a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor's degree.
  • Fluency in speaking, reading, and writing English and an additional language.

Responsibilities

  • Build trust and educate individuals about Humana Medicare Advantage plans and additional life, dental, vision, and prescription coverage offerings.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana's presence in the local market.
  • Build relationships in the community and serve as a valued resource.
  • Use company-issued iPads and digital platforms to support member consultations, enrollments, documentation, CRM updates, and follow-up activities.

Benefits

  • Medical, dental, vision, and supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid insurance training and licensing fees during the licensing program.
  • Base salary and monthly guarantee during the training program.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability benefits.
  • Life insurance.
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