Medicare Field Sales- Richmond

Humana•Augusta, GA

2d•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent to serve the designated Richmond-area territory. This field-based role requires living in the local territory and working collaboratively as part of a team of 8–12 Medicare Sales Agents under the guidance of a Senior Manager and Regional Director. The role focuses on educating prospective members about Humana Medicare Advantage plans and related coverage, building community relationships, generating sales, and delivering a high-quality, personalized customer experience. The agent meets with prospective members face-to-face in homes and community settings, including events, and uses company-issued iPads and digital tools to support consultations, enrollments, documentation, CRM updates, and follow-up. Appointment and event schedules may include nights and weekends, so schedule flexibility is essential. The position includes five weeks of mandatory training and occasional travel to Humana offices for training or meetings. During the licensing program, Humana pays for insurance training and licensing fees; training includes virtual and in-market instruction. The posting describes a 40-hour workweek and a full-time compensation range of $31,800–$123,800 per year, including base pay and targeted commission pay.

Requirements

Active health insurance license, or ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
Must reside in the designated local territory.
Comfortable with daily face-to-face interactions in prospective members’ homes and at community events, and with engaging through community service, retail environments, organizations, volunteer work, or local events.
Valid state driver’s license and personal vehicle liability insurance meeting at least 25/25/10 limits, or higher limits required by the state.
Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Flexibility to meet members at appointments or events that may take place at night or on weekends.
Must attend the first five weeks of employment and training.
For work from home, self-provided internet must provide at least 25 Mbps download and 10 Mbps upload, and work must be performed in a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
Must maintain a valid state driver’s license and personal vehicle liability insurance; the role is subject to driver-license validation and MVR review.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience in public speaking or delivering presentations to groups.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor’s degree.
Fluency in speaking, reading, and writing English and an additional language; associates speaking with members in another language must pass a language proficiency assessment.

Responsibilities

Educate individuals about Humana Medicare Advantage plans and additional offerings such as life, dental, vision, and prescription coverage.
Build face-to-face relationships through grassroots marketing, community events, in-home visits, and other local community engagement.
Generate sales, meet performance goals, and expand Humana’s presence in the market.
Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
Attend mandatory training during the first five weeks of employment.
Travel occasionally to Humana offices for training or meetings, as required.