Medicare Field Sales- Richmond

Humana•Richmond, VA

2d•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent for the Richmond territory. This field-based role requires living in the designated local territory and serving the local community. As part of a collaborative team of 8–12 Medicare Sales Agents, the agent works under the guidance of a Senior Manager and Regional Director to deliver on Humana’s sales strategy through service, differentiation, and market growth. The position reports to the Senior Manager, MarketPoint Sales. The agent educates individuals about Humana Medicare Advantage plans and other offerings, including life, dental, vision, and prescription coverage. The role builds face-to-face relationships through grassroots marketing, community events, and in-home visits; generates sales; and uses company-issued iPads and digital platforms to conduct consultations and enrollments, document interactions, update CRM records, and follow up with prospective members. The position is remote but field-based, with occasional travel to Humana offices for training or meetings. Member appointments and event schedules may vary, including evenings and weekends. The first five weeks of employment and attendance are mandatory for training. During a licensing program, Humana pays for insurance training and licensing fees and provides virtual and in-market training; trainees receive a base salary and monthly guarantee. The role is subject to Humana’s driver safety program and requires maintaining a valid state driver’s license and personal vehicle liability insurance.

Requirements

Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
Must reside in the designated local territory.
Comfort with daily face-to-face interactions in prospective members’ homes, at community events, and through community, service, retail, organizational, volunteer, or local-event engagement.
Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Flexibility to attend member appointments and events that may take place at night or on weekends.
Ability to attend the first five weeks of mandatory training.
For home or hybrid home/office work, self-provided internet service must have at least 25 Mbps download and 10 Mbps upload speeds, and the employee must work from a dedicated space that protects member PHI/HIPAA information.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience in public speaking or delivering presentations to groups.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRM systems.
Associate or bachelor’s degree.
Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

Educate individuals about Humana Medicare Advantage plans and additional offerings such as life, dental, vision, and prescription coverage.
Build face-to-face relationships through grassroots marketing, community events, in-home visits, and other community engagement.
Generate self-sourced sales, meet performance goals, and expand Humana’s presence in the local market.
Use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up activities.
Navigate multiple technology platforms simultaneously while providing a strong customer experience.
Attend mandatory training during the first five weeks of employment.
Maintain a valid state driver’s license and personal vehicle liability insurance in accordance with applicable requirements.