Medicare Field Sales- Richmond

Humana•Augusta, GA

17h•$31,800 - $123,800•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent to serve the local community in the designated Richmond territory. This field-based role focuses on helping individuals understand Humana Medicare Advantage plans and related Life, Dental, Vision, and Prescription coverage. The agent builds relationships and generates sales through in-person community engagement, grassroots marketing, community events, and in-home visits. The role is part of a collaborative team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales. The agent uses company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up. The position requires regular face-to-face interaction and may involve appointments or events at night and on weekends. The first five weeks of employment and attendance are mandatory. Training includes insurance training, licensing fees, and extensive virtual and in-market preparation; a base salary and monthly guarantee are provided during the training program. The position is described as remote, with occasional travel to Humana offices for training or meetings, but the role is also field-based and requires residence in the designated territory.

Requirements

Hold an active Health Insurance License or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
Reside in the designated local territory.
Be comfortable with daily face-to-face interactions in prospective members' homes and at community events, and with engaging in the community through service, retail, organizations, volunteer work, or local events.
Have a valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Be available for appointments or events that may vary at night and on weekends.
Meet the work-at-home internet requirements if working from a home or hybrid home/office environment: at least 25 Mbps download and 10 Mbps upload, and work from a dedicated space that protects member PHI/HIPAA information.
Complete a language proficiency assessment if speaking with members in a language other than English.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience in public speaking or delivering presentations to groups.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor's degree.
Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

Build trust and educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage.
Develop face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate sales independently, meet performance goals, and expand Humana's presence in the market.
Become a valued resource and build relationships within the local community.
Use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up activities.
Attend required training during the first five weeks of employment.
Travel occasionally to Humana offices for training or meetings.