Medicare Field Sales- Richmond

Humana•Richmond, VA

18h•$31,800 - $123,800•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent to serve the local community within the designated territory. This field-based role focuses on educating individuals about Humana Medicare Advantage plans and related offerings, building trust through personalized, face-to-face interactions, and generating sales. Agents work collaboratively with a team of 8–12 sales agents under the guidance of a Senior Manager and Regional Director. The position uses company-issued iPads and digital tools for consultations, enrollments, documentation, CRM updates, and follow-up. The role is described as remote, with field-based community work and occasional travel to Humana offices for training or meetings. A dedicated, interruption-free home workspace and qualifying internet service are required for home or hybrid home/office employees. The position offers a base salary and monthly guarantee during the licensing program, along with insurance training and licensing fees. The stated total compensation range is $31,800–$123,800 per year, including base pay and targeted commission. Work is scheduled for 40 hours per week, with member appointments and events that may occur at night or on weekends. Attendance during the first five weeks of employment and training is mandatory.

Requirements

Hold an active Health Insurance License or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
Reside in the designated local territory.
Be comfortable with daily face-to-face interactions in prospective members’ homes, at community events, and through community service, retail environments, organizations, volunteer work, or local events.
Have a valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Be comfortable navigating multiple technology platforms simultaneously.
Maintain self-provided home internet service with at least 25 Mbps download and 10 Mbps upload speeds if working from home or a hybrid home/office arrangement.
Work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
Complete a language proficiency assessment if speaking with members in a language other than English.
Be available for appointments or events that may occur at night and on weekends.
Attend the first five weeks of employment and training.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience with public speaking or delivering group presentations.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRM systems.
Associate or bachelor’s degree.
Fluency in speaking, reading, and writing English and an additional language.

Responsibilities

Build trust with individuals and educate them about Humana Medicare Advantage plans and additional offerings such as life, dental, vision, and prescription coverage.
Develop face-to-face relationships through grassroots marketing, community events, and in-home visits.
Generate self-sourced sales, meet performance goals, and expand Humana’s presence in the market.
Serve as a valued resource and build relationships in the local community.
Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
Use multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Attend mandatory training during the first five weeks of employment.
Travel occasionally to Humana offices for training or meetings, as required.