Medicare Field Sales- Berks

Humana•Reading, PA
•Remote

About The Position

Humana is hiring a field-based Medicare Sales Agent for its MarketPoint Career Channel Team. The agent must live in the designated local territory and will work as part of a collaborative team of 8–12 agents, under the guidance of a Senior Manager and Regional Director. The role focuses on delivering strong service, differentiating Humana through personalized experiences, and growing the company’s presence in the market. The agent builds trust with individuals and educates them about Humana Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage. The role involves face-to-face community engagement through grassroots marketing, community events, and in-home visits, as well as self-generated sales and meeting performance goals. Company-issued iPads and digital platforms are used for consultations, enrollments, documentation, CRM updates, and follow-up. The role requires flexibility because member appointments and events may take place at night or on weekends. The first five weeks of employment and attendance at training are mandatory. Humana provides insurance training, licensing fees, virtual and in-market training, and a base salary with a monthly guarantee during the training program. Although described as remote, the position is field-based and involves serving the local territory; occasional travel to Humana offices for training or meetings may be required. The pay range is $31,800–$123,800 per year, including base pay and targeted commission pay.

Requirements

  • Active health insurance license, or ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Must reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members’ homes and at community events, and with community engagement through service, retail environments, organizations, volunteer work, or local events.
  • Valid state driver’s license and personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
  • Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Must complete the first five weeks of employment and attend mandatory training.
  • Flexibility to meet with members at appointment or event times that may vary at night and on weekends.
  • Home or hybrid home/office employees must have internet service with at least 25 Mbps download and 10 Mbps upload speed and a dedicated workspace that protects member PHI/HIPAA information.
  • Associates who speak to a member in a language other than English must complete a language proficiency assessment; applicants may be required to take the Federal Government’s Interagency Language Rating test.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor’s degree.
  • Fluency in speaking, reading, and writing English and an additional language.

Responsibilities

  • Educate individuals about Humana Medicare Advantage plans and related life, dental, vision, and prescription coverage.
  • Build face-to-face relationships with prospective members through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana’s presence in the local market.
  • Use company-issued iPads and digital platforms to conduct consultations and enrollments, document activity, update CRM records, and complete follow-up.
  • Engage with and serve the local community as a valued resource.
  • Attend mandatory training during the first five weeks of employment.
  • Meet with members at appointment or event times that may vary, including at night and on weekends.
  • Travel occasionally to Humana offices for training or meetings, if required.

Benefits

  • Medical, dental, vision, and supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
  • Base salary and monthly guarantee during the training program.
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