Medicare Field Sales- Traverse City

Humana•Traverse City, MI
•$31,800 - $123,800•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent to serve the local Traverse City territory. This field-based role requires living in the designated territory and involves educating individuals about Humana Medicare Advantage plans and related offerings, building community relationships, generating sales, and delivering personalized service. The agent will work on a collaborative team of 8–12 sales agents and report to the Senior Manager, MarketPoint Sales, with guidance from a Senior Manager and Regional Director. The role includes face-to-face consultations in prospective members’ homes and at community events, grassroots marketing, and local outreach. Agents use company-issued iPads and multiple digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. The role is described as remote, with occasional travel to Humana offices for training or meetings. Appointments and events may take place at night or on weekends, so schedule flexibility is essential. The first five weeks of employment and attendance at training are mandatory. During a licensing program, Humana pays for insurance training and licensing fees and provides virtual and in-market training; participants receive a base salary and monthly guarantee during training.

Requirements

  • Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
  • Must reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members’ homes and at community events, and with engaging in community settings such as service, retail, organizations, volunteer work, or local events.
  • Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
  • Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Flexibility to meet members at appointments or events that may occur at night and on weekends.
  • For home or hybrid home/office work, self-provided internet service must provide at least 25 Mbps download and 10 Mbps upload, and work must be performed from a dedicated space that protects member PHI/HIPAA information.
  • Associates who speak with members in a language other than English must pass a language proficiency assessment; applicants will be required to take the Federal Government’s Interagency Language Rating test if applicable.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Experience selling Medicare products.
  • Experience with public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRM systems.
  • Associate or bachelor’s degree.
  • Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Educate individuals about Humana Medicare Advantage plans and related Life, Dental, Vision, and Prescription coverage offerings.
  • Build face-to-face relationships through grassroots marketing, community events, in-home visits, and other local outreach.
  • Generate self-sourced sales, meet performance goals, and expand Humana’s presence in the market.
  • Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Attend mandatory training during the first five weeks of employment.
  • Maintain a valid state driver’s license and personal vehicle liability insurance meeting applicable minimum coverage requirements.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Supplemental insurance options.
  • Paid time off.
  • Paid holidays and other company and personal holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability coverage.
  • Life insurance.
  • Insurance training and licensing fees during the licensing program.
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