Medicare Field Sales- Porter`

Humana•Valparaiso, IN
•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent to serve the local community in the designated Porter territory. The position is field-based and requires the agent to live in the territory. As part of a collaborative team of 8–12 Medicare Sales Agents, the agent works under the guidance of a Senior Manager and Regional Director to deliver service, differentiate Humana through personal connections, and grow the company’s local presence. The role reports to the Senior Manager, MarketPoint Sales. The agent educates individuals about Humana Medicare Advantage plans and related offerings, including Life, Dental, Vision, and Prescription coverage. They build relationships through grassroots marketing, community events, and in-home visits, while generating sales and meeting performance goals. Company-issued iPads and digital platforms are used for consultations, enrollments, documentation, CRM updates, and follow-up. The role involves face-to-face meetings with prospective members in homes and at community events. Appointment and event times may include nights and weekends, so schedule flexibility is essential. The first five weeks of employment and attendance at training are mandatory. Humana provides insurance training and licensing fees during the licensing program, extensive virtual and in-market training, and a base salary and monthly guarantee during training. Although described as a remote position, occasional travel to Humana offices for training or meetings may be required.

Requirements

  • Active health insurance license, or ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members’ homes and at community events, and with engaging in the community through service, retail environments, organizations, volunteer work, or local events.
  • Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher where required.
  • Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Ability to attend mandatory training during the first five weeks of employment.
  • Flexibility to meet with members at appointment or event times that may vary at night and on weekends.
  • Maintain a dedicated home workspace without ongoing interruptions to protect member PHI/HIPAA information, if working from home or a hybrid home/office arrangement.
  • Meet the home internet requirement of at least 25 Mbps download and 10 Mbps upload, if working from home or a hybrid home/office arrangement.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor’s degree.
  • Fluency in speaking, reading, and writing English and an additional language; associates speaking with members in another language must take a language proficiency assessment.

Responsibilities

  • Build trust and educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage offerings.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana’s presence in the local market.
  • Build community relationships and serve as a valued local resource.
  • Use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Navigate multiple technology platforms while providing a strong customer experience.

Benefits

  • Medical, dental, vision, and supplemental insurance benefits.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid insurance training and licensing fees during the licensing program.
  • Base salary and monthly guarantee during the training program.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability benefits.
  • Life insurance.
  • Extensive virtual and in-market training.
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