Medicare Field Sales- Lancaster

Humana•Lancaster, PA
•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent for a field-based role serving the designated local territory. The agent educates individuals about Humana Medicare Advantage plans and additional offerings, builds face-to-face relationships through community outreach and in-home visits, generates sales, and helps grow Humana’s presence in the market. The position is part of a collaborative team of 8–12 agents and reports to the Senior Manager, MarketPoint Sales, with guidance from a Senior Manager and Regional Director. Agents use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. The role requires regular engagement with prospective members in homes and community settings, and appointments or events may take place at night or on weekends. The position is described as remote but field-based, with residence in the designated territory required and occasional travel to Humana offices for training or meetings. The first five weeks of employment and training attendance are mandatory. During licensing training, Humana pays for insurance training and licensing fees and provides a base salary and monthly guarantee.

Requirements

  • Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members’ homes and at community events, and with community engagement through service, retail environments, organizations, volunteer work, or local events.
  • Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attend the mandatory first five weeks of employment and training.
  • Flexibility to meet members by appointment or at events that may take place at night or on weekends.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Experience selling Medicare products.
  • Experience with public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRM systems.
  • Associate or bachelor’s degree.
  • Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Build trust and educate individuals about Humana Medicare Advantage plans and offerings such as life, dental, vision, and prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana’s presence in the local market.
  • Build community relationships and serve as a valued resource for prospective members.
  • Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Navigate multiple technology platforms simultaneously while delivering a positive customer experience.

Benefits

  • Medical, dental, vision, and supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid insurance training and licensing fees during the licensing program.
  • Base salary and monthly guarantee during the training program.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
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