Medicare Field Sales- Grand Rapids

Humana•Grand Rapids, MI

4d•$31,800 - $123,800•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent to serve the designated local territory. This field-based role requires the agent to live in the territory and build relationships with prospective members through face-to-face consultations, community events, grassroots marketing, and in-home visits. The agent educates individuals about Humana Medicare Advantage plans and related offerings, including life, dental, vision, and prescription coverage, while generating sales and meeting performance goals. The agent works on a collaborative team of 8–12 Medicare Sales Agents under the guidance of a Senior Manager and Regional Director. The role uses company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. Training includes five mandatory weeks, virtual and in-market instruction, and—in a licensing program—paid insurance training and licensing fees. During the training program, a base salary and monthly guarantee are provided. The position is described as remote, but it is field-based and requires residence in the designated local territory. Occasional travel to Humana offices for training or meetings may be required. Scheduled weekly hours are 40. Member appointments and events may occur at night or on weekends, so schedule flexibility is essential.

Requirements

Hold an active Health Insurance License or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
Reside in the designated local territory.
Be comfortable with daily face-to-face interactions in prospective members' homes, at community events, and in community settings.
Have a valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Be comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Maintain a dedicated home workspace without ongoing interruptions to protect member PHI/HIPAA information if working from home.
Meet the stated home internet minimum of 25 Mbps download and 10 Mbps upload if working from home.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background in selling Medicare products.
Experience with public speaking or delivering group presentations.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRMs.
Associate or bachelor's degree.
Bilingual fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

Build trust and educate individuals about Humana Medicare Advantage plans and related life, dental, vision, and prescription coverage.
Create face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate sales independently, meet performance goals, and expand Humana's presence in the local market.
Build community relationships and serve as a valued resource for prospective members.
Use company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up activities.
Attend the first five weeks of mandatory training.