Pharmaceutical Field Sales Representative - Grand Rapids, MI

Amplity•Grand Rapids, MI

16h•Onsite

About The Position

The Field Sales Representative drives sales performance and achieves business objectives within an assigned territory by promoting and educating healthcare professionals on approved pharmaceutical products. The role builds trusted relationships with physicians, healthcare providers, pharmacies, clinics, hospitals, and other key accounts through compliant, customer-focused interactions. It uses strategic territory planning, clinical knowledge, and consultative selling to deliver product presentations, identify customer needs, and implement business plans that support market share growth. The representative is expected to demonstrate analytical capability, business acumen, communication skills, and compliance with company policies and industry regulations. The role involves regional travel of 25% to 50%, with possible overnight travel and occasional weekend participation in patient support programs or company-sponsored events. The anticipated annual base salary range is $80,000 to $95,000; actual compensation depends on experience, skills, education, location, and qualifications. This is primarily a field-based position with regular visits to healthcare offices, clinics, hospitals, pharmacies, and other customer locations. Work takes place in professional healthcare and office environments, with minimal exposure to hazardous conditions.

Requirements

Bachelor’s degree in Business, Marketing, Life Sciences, Healthcare, or a related field.
At least one year of healthcare, medical device, pharmaceutical, biotechnology, or life sciences sales experience.
Valid U.S. driver’s license upon hire.
Valid personal credit card for business travel and expense reimbursement purposes.
Clean driving record and ability to operate a motor vehicle safely.
Consultative selling, territory and business planning, customer relationship management, and account management skills.
Influencing, negotiation, sales presentation, and communication skills.
Business acumen, market analysis, and direct selling experience.
Ability to use CRM systems, preferably Veeva or Salesforce, Microsoft Office, data analysis and reporting tools, and digital selling and virtual engagement platforms.
Strong interpersonal and relationship-building abilities and excellent written and verbal communication skills.
Self-motivation, initiative, organizational and time-management skills, and the ability to manage multiple priorities in a fast-paced environment.
Problem-solving, critical-thinking, attention-to-detail, adaptability, resilience, accountability, and results-orientation skills.
Ability to travel throughout the assigned territory, including possible overnight travel and occasional weekend travel or event participation.
Ability to safely operate a motor vehicle and transport sales materials, product samples, and equipment as needed.

Nice To Haves

Pharmaceutical sales experience.
Specialty pharmacy experience.
Experience supporting limited distribution products.
Experience calling on specialty physicians and healthcare providers.

Responsibilities

Achieve and exceed territory sales goals and key performance metrics through effective business planning and execution.
Develop and maintain strategic territory plans to maximize customer engagement and business opportunities.
Deliver balanced, accurate, compliant product presentations using approved promotional materials.
Establish and maintain productive relationships with healthcare providers and other key stakeholders.
Execute targeted call plans and maintain call frequency appropriate to customer segmentation and business objectives.
Identify opportunities to expand product utilization while addressing customer needs and clinical considerations.
Manage and document product sample distribution in compliance with company policy and Prescription Drug Marketing Act requirements.
Maintain accurate customer records, territory information, and sales activity documentation.
Use approved sales and marketing resources to communicate product value and support customer decision-making.
Maintain comprehensive knowledge of assigned therapeutic areas, disease states, and product indications.
Apply the company’s sales methodology, including DiSC communication principles, to engage customers across different personalities and practice settings.
Conduct pre-call planning and post-call analysis to optimize customer interactions and outcomes.
Analyze territory performance data, account insights, and sales reports to identify trends and opportunities.
Use approved business development resources and promotional budgets to maximize territory performance.
Complete expense reports, call reporting, and other administrative requirements accurately and on time.
Document customer interactions and sales activities promptly in the Veeva CRM system.
Monitor and respond to company communications and email daily.
Care for, maintain, and secure company-issued equipment, including laptops, tablets, mobile devices, and fleet vehicles.
Comply with company policies, regulatory requirements, and industry standards.
Participate in sales meetings, training programs, conference calls, and professional development activities.
Support patient-focused programs and initiatives as needed.
Perform additional duties and special projects as assigned.
Demonstrate professionalism, accountability, and commitment to organizational values.