Medicare Field Sales- Lexington

Humana•Lexington, KY
•Remote

About The Position

Humana is hiring a Medicare Field Sales Agent for the Lexington territory. This field-based role requires the employee to live in the designated territory and serve the local community as part of a collaborative team of 8–12 Medicare Sales Agents. The position reports to the Senior Manager, MarketPoint Sales and works under the guidance of a Senior Manager and Regional Director. The agent educates individuals about Humana Medicare Advantage plans and related offerings, including Life, Dental, Vision, and Prescription coverage. The role builds community relationships through face-to-face outreach, grassroots marketing, community events, and in-home visits, while generating sales and meeting performance goals. The agent uses company-issued iPads and digital systems to conduct consultations and enrollments, document interactions, update CRM records, and manage follow-up. This remote position involves field work and occasional travel to Humana offices for training or meetings. Member appointments and events may take place at night or on weekends, so schedule flexibility is essential. The first five weeks of employment and attendance are mandatory. During licensing training, Humana pays for insurance training and licensing fees and provides virtual and in-market training; trainees receive a base salary and monthly guarantee. The role requires a valid driver's license and qualifying personal vehicle liability insurance.

Requirements

  • Active Health Insurance License or ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members' homes and at community-based events, and with community engagement through service, retail environments, organizations, volunteer work, or local events.
  • Valid state driver's license.
  • Personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Attend the mandatory first five weeks of employment and training.
  • Flexibility to meet members by appointment or attend events at times that may vary, including nights and weekends.
  • Maintain the required driver's license and vehicle insurance; the license is subject to validation and MVR review.
  • Meet the stated home-work internet requirements if working from home: at least 25 Mbps download and 10 Mbps upload, with a dedicated space that protects member PHI/HIPAA information.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience with public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor's degree.
  • Bilingual fluency in English and another language, including speaking, reading, and writing.

Responsibilities

  • Build trust and educate individuals about Humana Medicare Advantage plans and additional offerings such as Life, Dental, Vision, and Prescription coverage.
  • Create face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate self-sourced sales, meet performance goals, and expand Humana's presence in the market.
  • Build relationships in the community and serve as a valued resource.
  • Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up.
  • Navigate multiple technology platforms simultaneously while providing customer-facing service.

Benefits

  • Medical, dental, vision, and supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid insurance training and licensing fees during the licensing program.
  • Base salary and monthly guarantee during the training program.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability coverage.
  • Life insurance.
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