Medicare Field Sales- Virginia Beach

Humana • Virginia Beach, VA

20h • Remote

About The Position

Humana is hiring a field-based Medicare Sales Agent to serve the designated local territory, which the employee must reside in. As part of a collaborative team of 8–12 Medicare Sales Agents, the role works under the guidance of a Senior Manager and Regional Director to deliver exceptional service and grow Humana’s reach. The agent builds trust with individuals by educating them about Humana Medicare Advantage plans and additional offerings, including life, dental, vision, and prescription coverage. The role involves face-to-face customer interactions, grassroots marketing, community events, and in-home visits, as well as self-generated sales and relationship-building in the community.

The agent uses company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up. The position is remote but field-based, with occasional travel to Humana offices for training or meetings. Member appointments and events may occur at night or on weekends, so schedule flexibility is essential. The first five weeks of employment and attendance at training are mandatory. During a licensing program, Humana pays for insurance training and licensing fees and provides virtual and in-market training; a base salary and monthly guarantee are provided during training.

Requirements

• Active health insurance license, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
• Must reside in the designated local territory.
• Comfort with daily face-to-face interactions in prospective members’ homes and at community-based events, and with engaging the community through service, retail environments, organizations, volunteer work, or local events.
• Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
• Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
• Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
• Ability to meet the role’s flexible schedule needs, including appointments or events at night and on weekends.
• For home or hybrid work, self-provided internet service must provide at least 25 Mbps download and 10 Mbps upload; work must be conducted from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
• Driver’s license is subject to validation and motor vehicle record review; personal vehicle insurance must meet state minimums or the specified $25,000/$25,000/$10,000 limits, whichever is higher.
• Associates who speak with members in a language other than English must pass a language proficiency assessment; applicants claiming language proficiency must take the Federal Government’s Interagency Language Rating test.

Nice To Haves

• Active Life and Variable Annuity Insurance License.
• Background in selling Medicare products.
• Experience with public speaking or delivering presentations to groups.
• Background supporting Value Based Care organizations.
• Familiarity with Salesforce or similar CRM systems.
• Associate or bachelor’s degree.
• Bilingual fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

• Educate individuals about Humana Medicare Advantage plans and additional offerings such as life, dental, vision, and prescription coverage.
• Build face-to-face connections through grassroots marketing, community events, and in-home visits.
• Generate sales, meet performance goals, and expand Humana’s presence in the local market by building community relationships.
• Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up activities.
• Navigate multiple technology platforms simultaneously while providing a strong customer experience.
• Attend mandatory training during the first five weeks of employment.
• Meet with members at appointment and event times that may vary, including nights and weekends.
• Travel occasionally to Humana offices for training or meetings.

Benefits

• Medical, dental, vision, and supplemental insurance options.
• Paid time off and paid holidays.
• 401(k) retirement savings plan with company match.
• Tuition reimbursement and/or scholarships for qualifying dependent children.
• Paid parental and caregiver leave.
• Short-term and long-term disability insurance.
• Life insurance.
• Insurance training and licensing fees paid during the licensing program.
• Base salary and monthly guarantee during the training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed