Medical Visit Scheduler

Nova Staffing Resources•Orlando, FL

About The Position

We are seeking an efficient and experienced Medical Visit Scheduler to coordinate and manage medical appointments in a high-volume practice. The role requires experience obtaining basic insurance information and referrals to set up new patient records. The ideal candidate can thrive in a fast-paced environment, multitask effectively, and communicate well.

Requirements

Strong customer service and communication skills.
Attention to detail and organization.
Knowledge of medical terminology.
Experience with EMR/EHR systems.
Ability to multitask in a fast-paced healthcare environment.
Knowledge of insurance verification and referral processing.
Proficiency with scheduling software, EHR, and Microsoft Office.
Experience obtaining basic insurance information and referrals for setting up new patient records.

Responsibilities

Schedule, reschedule, and cancel patient appointments.
Answer incoming calls and respond to patient inquiries.
Verify patient demographic and insurance information.
Coordinate referrals and authorizations when required.
Maintain provider calendars and optimize appointment slots.
Confirm appointments and communicate preparation instructions to patients.
Review schedules for accuracy and resolve conflicts or gaps.
Enter and update patient information in electronic medical records (EMR/EHR) systems.
Communicate with physicians, nurses, and other departments regarding scheduling needs.
Ensure compliance with HIPAA and patient confidentiality requirements.
Manage waitlists and accommodate urgent appointment requests.
Track no-shows and assist with appointment follow-up.