PRN- Certified Medical Assistant or Licensed Practical Nurse or Registered Nurse

Limitless Male•Dakota Dunes, SD

About The Position

The Medical Support Specialist (MSS) provides safe, efficient, and patient-centered clinical support at Limitless Male Medical. The role helps reinforce patient confidence, support clinical accuracy, and ensure a seamless visit. Medical Support Specialists are expected to reflect the Limitless Way Patient Experience through accurate clinical execution, compassionate care, and collaboration with the care team. Flexibility, adaptability, and a team-first mindset are essential; team members support clinic operations and patient needs as they arise, within the scope of their role, training, and licensure. The role includes assisting with patient rooming and vital signs, treatments and medications as directed by a Provider, procedures, lab work, and specialty treatment. It also supports patient communication, documentation, clinic flow, scheduling, front-office tasks, room readiness, stocking, and organization. The position calls for respectful, professional patient interactions, clear explanations of procedures and next steps, and appropriate education about treatment processes and expectations within scope. Every team member is responsible for contributing to the full patient experience. This position works collaboratively with Providers, PRCs, and PEMs, maintains clinical and safety standards, and steps in to support clinic operations as needed. Success means patients feel comfortable and confident, clinical tasks and documentation are accurate and timely, clinic flow is efficient, and colleagues can rely on consistent, high-quality support.

Requirements

Medical Assistant certification or nursing licensure, as required by the state, in good standing.
Ability to multitask and work efficiently in a fast-paced environment.
Ability to provide compassionate and professional patient interactions.
Ability to think quickly and resolve patient concerns.
Strong clinical and interpersonal skills.
Attention to detail and commitment to accuracy.

Responsibilities

Assist patients to exam rooms and obtain accurate vital signs.
Perform treatments and administer medications as directed by the Provider.
Assist with procedures, including lab work and specialty treatment.
Assist with patient check-in, check-out, and scheduling support as needed.
Support front-office and administrative tasks when clinic demand requires.
Build rapport with patients and provide reassurance during interactions.
Clearly communicate procedures and next steps, and provide high-level education about treatment processes and general expectations within scope.
Reinforce patient understanding of their care journey and appropriately support follow-up questions.
Engage with patients regarding their experience and support continuity of care.
Ensure accurate, timely charting and documentation.
Follow protocols for medication administration and lab processing.
Maintain compliance with clinical standards and safety practices.
Support efficient patient flow and minimize wait times.
Collaborate with Providers, PRCs, and PEMs to deliver seamless care.
Assist with clinic readiness, stocking, and organization.
Support other roles and cross-functional tasks within the scope of training and licensure to maintain patient flow and clinic efficiency.
Contribute to a collaborative, team-first environment focused on patient needs.
Take responsibility for patient interactions and clinical tasks, communicate clearly, and maintain a positive, professional, patient-first mindset.