About The Position

The Medical Support Specialist (PRN) provides safe, efficient, and patient-centered clinical support at Limitless Male Medical. The role supports patient confidence, clinical accuracy, and a seamless experience throughout each visit, reflecting the clinic’s emphasis on excellence, empathy, and expertise. The position requires flexibility, adaptability, and a team-first mindset, with team members supporting clinic operations and patient needs within the scope of their training and licensure. The Medical Support Specialist assists with patient care and communication, clinical documentation, clinic flow, and team support. The role may also assist with front-office and administrative tasks as needed. This description is not exhaustive and may be adjusted as business needs evolve.

Requirements

  • Relevant certification in Medication Aide, Phlebotomy, Nursing, or Paramedic, as required by state requirements.
  • Ability to work in a fast-paced environment and multitask efficiently.
  • Ability to provide compassionate and professional patient interactions.
  • Ability to think quickly and resolve patient concerns.
  • Strong clinical and interpersonal skills.
  • Attention to detail and commitment to accuracy.

Responsibilities

  • Assist patients to exam rooms and obtain accurate vital signs.
  • Perform treatments and administer medications as directed by the Provider.
  • Assist with procedures, including lab work and specialty treatment.
  • Assist with patient check-in, check-out, and scheduling support as needed.
  • Support front-office or administrative tasks when clinic demand requires.
  • Build rapport with patients and provide reassurance during interactions.
  • Communicate clearly about procedures and next steps, and support a comfortable, respectful, and professional environment.
  • Educate patients within scope on treatment processes, next steps, and general expectations; reinforce understanding and appropriately support follow-up questions.
  • Engage with patients regarding their experience and support continuity of care.
  • Complete accurate and timely charting and documentation.
  • Follow protocols for medication administration and lab processing, and maintain compliance with clinical standards and safety practices.
  • Support efficient patient flow and minimize wait times.
  • Collaborate with Providers, PRCs, and PEMs to support seamless care delivery.
  • Assist with clinic readiness, stocking, and organization.
  • Step in to support other roles and cross-functional tasks, within the scope of training and licensure, to maintain patient flow and clinic efficiency.
  • Contribute to a collaborative, team-first environment and take responsibility for patient interactions and clinical tasks.
  • Support clinic operations as needed, including check-in, rooming patients, preparing rooms, supporting clinical staff, and maintaining clinic flow.

Benefits

  • Competitive salaries and benefits.
  • Opportunities for growth and development.
  • PTO accrual.
  • Health, vision, and dental coverage available, with HSA and FSA options.
  • Employee appreciation and recognition.
  • 401(k) option.
  • Limitless Male clothing discounts.
  • Company-paid LTD and employee life insurance.
  • Employee discounts on treatments, supplements, and products.
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