Registered nurse or Licensed Practical Nurse or Certified Medical Assistant or Paramedic

Limitless Male•Bettendorf, IA

5h•$20 - $37

About The Position

The Medical Support Specialist (MSS) delivers safe, efficient, and patient-centered clinical support at Limitless Male Medical. The role supports patient confidence, clinical accuracy, and a seamless visit experience through accurate clinical execution, compassionate care, and collaboration with the care team. The position requires flexibility, adaptability, and a team-first mindset, with team members supporting clinic operations and patient needs within the scope of their role, training, and licensure. The MSS supports patient care and clinic operations through rooming patients, obtaining vitals, performing treatments and administering medications as directed by the Provider, assisting with procedures, lab work and specialty treatment, and contributing to check-in, check-out, scheduling, documentation, clinic readiness, and patient flow. The role also communicates with and educates patients within scope, supports continuity of care, and collaborates with Providers, PRCs, and PEMs to maintain a respectful, efficient, and professional clinic environment.

Requirements

Relevant certification as a Certified Medical Assistant, nursing professional, or Paramedic, in accordance with state requirements.
Ability to work efficiently in a fast-paced environment and multitask.
Ability to provide compassionate and professional patient interactions.
Ability to think quickly and resolve patient concerns.
Strong clinical and interpersonal skills.
Attention to detail and commitment to accuracy.

Responsibilities

Assist patients to exam rooms and obtain accurate vitals.
Perform treatments and administer medications as directed by the Provider.
Assist with procedures, including lab work and specialty treatment.
Assist with patient check-in, check-out, and scheduling support as needed to maintain clinic flow.
Support front office or administrative tasks when clinic demand requires.
Build rapport with patients and provide reassurance during patient interactions.
Communicate clearly about procedures and next steps.
Support a comfortable, respectful, and professional environment.
Educate patients at a high level on treatment processes, next steps, and general expectations within scope.
Reinforce patient understanding of their care journey and support follow-up questions appropriately.
Engage with patients regarding their experience and support continuity of care.
Ensure accurate, timely charting and documentation.
Follow protocols for medication administration and lab processing.
Maintain compliance with clinical standards and safety practices.
Support efficient patient flow and minimize wait times.
Collaborate with Providers, PRCs, and PEMs for seamless care delivery.
Assist with clinic readiness, stocking, and organization.
Step in to support other roles and cross-functional tasks as needed, within the scope of training and licensure, to maintain patient flow and clinic efficiency.
Contribute to a collaborative, team-first environment where patient needs come first.
Take responsibility for each patient interaction and clinical task; communicate clearly and work collaboratively to deliver a seamless patient experience.