About The Position

The Medical Support Specialist (PRN) provides safe, efficient, patient-centered clinical support at Limitless Male Medical. The role supports clinical accuracy and patient confidence while helping ensure a seamless visit through accurate clinical execution, compassionate care, and collaboration with the care team. Flexibility, adaptability, and a team-first mindset are essential. Team members are expected to support clinic operations and patient needs as they arise, within the scope of their training and licensure. The role includes direct patient care and clinical assistance, patient communication and education within scope, accurate documentation, and support for clinic flow and readiness. The Medical Support Specialist may also assist with check-in, check-out, scheduling, front-office tasks, and other clinic responsibilities as needed.

Requirements

  • Relevant certification in Medication Aide, Phlebotomy, Nursing, or Paramedic, as required by state regulations.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Compassionate and professional patient-interaction and customer-service skills.
  • Ability to think quickly and resolve patient concerns.
  • Strong clinical and interpersonal skills.
  • Attention to detail and commitment to accuracy.

Responsibilities

  • Assist patients to exam rooms and obtain accurate vital signs.
  • Assist with treatments and administer medications as directed by the Provider.
  • Assist with procedures, including lab work and specialty treatments.
  • Support patient check-in, check-out, and scheduling as needed to maintain clinic flow.
  • Assist with front-office or administrative tasks when clinic demand requires.
  • Build rapport and reassure patients during interactions; communicate clearly about procedures and next steps.
  • Support a comfortable, respectful, and professional environment, and educate patients at a high level about treatment processes, next steps, and general expectations within scope.
  • Reinforce patient understanding of their care journey, respond appropriately to follow-up questions, and support continuity of care.
  • Ensure accurate and timely charting and documentation.
  • Follow protocols for medication administration and lab processing, and maintain compliance with clinical standards and safety practices.
  • Support efficient patient flow and minimize wait times.
  • Collaborate with Providers, PRCs, and PEMs to deliver seamless care.
  • Assist with clinic readiness, stocking, and organization.
  • Step in to support other roles and cross-functional tasks within the scope of training and licensure.
  • Contribute to a collaborative, team-first environment and support clinic operations as needed.

Benefits

  • Competitive salaries and benefits.
  • Opportunities for growth and development.
  • PTO accrual.
  • Health, vision, and dental coverage available, with HSA and FSA options.
  • Employee appreciation and recognition.
  • 401(k) option.
  • Limitless Male clothing discounts.
  • Company-paid LTD and employee life insurance.
  • Employee discounts on treatments, supplements, and products.
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