Medical Support Specialist - Housing Services

Family Residences and Essential Enterprises, Inc.•Hempstead, NY

7d•$22 - $23•Onsite

About The Position

The Medical Support Specialist (MSS) provides supervision and oversight to people residing in the specialized Atlantic residence who have high medical needs. The role supports individuals in achieving personal outcomes by helping them develop daily living and informed decision-making skills while promoting their health and safety. The MSS also supports active treatment, goal planning, community integration, and inclusion. The MSS works directly with residents, advocates for and alongside them, supports continuity of care, and collaborates with the interdisciplinary team on service plans. The role includes monitoring medical equipment, providing positive behavior support as needed, documenting services and outings, and completing required records accurately and on time. The position is performed in person and requires some travel between FREE and community locations. The employer is Family Residences and Essential Enterprises, Inc. (FREE), which supports people with intellectual and developmental disabilities, mental illness, and traumatic brain injury through a range of community and residential services.

Requirements

High school diploma or equivalent.
At least six months of experience providing services and direct support to people with disabilities.
Valid CPR/FA and SCIP certifications; these may be provided upon hire if needed.
Valid AMAP certification, to be obtained within 120 days of hire.
Proficient writing skills, including basic grammar and spelling.
Ability to work flexibly in a team environment, keep others informed, and anticipate needs.
Efficiency, organization, and excellent communication skills.
At least 18 years of age.
No convictions for crimes that preclude working with members of a vulnerable population.
Valid driver's license and eligibility to meet agency-driver criteria.
Ability to comply with work-location, shift, or weekly-hours changes, or possible termination, if driving privileges are lost and business needs require a change.

Nice To Haves

Experience with high medical needs programs.
Proficient computer skills.

Responsibilities

Provide hands-on support and guidance to help people identify and achieve personal life goals.
Ensure medical equipment is in working condition and promptly communicate issues to management and nursing.
Advocate with and for the people supported in a variety of situations.
Assist with continuity of care and provide support outside the facility as requested.
Provide ongoing active treatment in accordance with federal guidelines and each person's activity plan or schedule.
Help people develop new life skills.
Work with people supported and the interdisciplinary team to develop service plans that support personal life goals.
Help people overcome barriers to establishing and maintaining relationships and valued social roles.
Accurately document services, daily notes, and other required information.
Provide positive behavior support as necessary.
Partner with people supported to promote their health and safety.
Prevent, recognize, and report abuse toward people supported.
Track and document community integration and outings.
Complete and process required paper and electronic documentation appropriately, promptly, and in accordance with quality and compliance thresholds.
Communicate respectfully with people supported, supervisors, team members, and community members.
Maintain confidentiality in accordance with FREE policies.
Meet safety training requirements, follow safety policies, report unsafe conditions, and take steps to prevent accidents and health or safety risks.
Coordinate, support, attend, and participate in required events, meetings, reviews, and committees, including those outside standard working hours.
Meet job requirements, maintain compliance, and follow the organization's ethical standards and applicable laws and regulations.
Perform other duties as assigned.