Specialist, Housing Support Level I

Thundermist Health Center • Woonsocket, RI

1d

About The Position

The Housing Support Specialist provides time-limited, skill-building support to help individuals obtain and maintain stable housing and independence in community settings. The role assists with housing searches and applications, move-in preparation, access to start-up resources, safe and appropriate living environments, landlord relationships, and understanding tenant rights and lease responsibilities.

The specialist conducts housing screenings and assessments, develops person-centered Home Stabilization Service Plans with individuals and their care teams, and updates service and crisis plans as needs change. The position coordinates care and referrals with healthcare, behavioral health, and social service providers; participates in case conferences; identifies service gaps; and advocates for appropriate supports. It also maintains timely documentation and uses HMIS and other systems to support tracking, information sharing, and coordination.

This is a full-time position scheduled during normal operating hours, which may include evenings and weekends. Occasional unscheduled overtime may occur. The specialist meets patients in the community, at home, in hospitals, and in other community settings, and may travel within Rhode Island.

Requirements

• High school diploma or equivalent.
• One year of case management experience.
• Knowledge of principles, methods, and procedures of Home Stabilization Services that support beneficiaries in obtaining and maintaining residence in independent community settings.
• Broad knowledge of relevant professional, technical, and clinical information across assigned departments.
• Experience in a community health, public health, population health management, chronic disease management, or community case management setting.
• Proven success handling difficult conversations with all levels of staff.
• Ability to communicate effectively and work collaboratively with patients, care teams, and external community agencies.
• Professionalism, self-direction, autonomy, leadership, training skills, customer service orientation, and problem-solving ability.
• Exceptional oral and written communication skills and proficiency in applicable medical terminology.
• Commitment to patient-centered, high-quality care for diverse and underserved populations, health equity, and community health, with compassion and cultural humility.

Responsibilities

• Provide time-limited, skill-building supports that promote independence and long-term housing stability.
• Assist individuals with housing searches and applications.
• Support move-in readiness, including identifying and securing resources for moving and start-up expenses.
• Ensure living environments are safe and appropriate before move-in.
• Help individuals develop and maintain positive relationships with landlords and property managers.
• Educate individuals on tenant rights, responsibilities, and lease compliance.
• Identify and address behaviors that may jeopardize housing, such as late rent payments or lease violations.
• Conduct screenings and comprehensive housing assessments to identify needs, preferences, and barriers to successful tenancy.
• Develop and maintain person-centered Home Stabilization Service Plans in collaboration with individuals and their care teams.
• Incorporate goals related to housing stability, health, behavioral health, employment or income, and social connectedness.
• Regularly review and update service and crisis plans to reflect current needs and barriers.
• Coordinate care with healthcare, behavioral health, and social service providers.
• Facilitate referrals and connections to services that support housing stability and overall well-being.
• Participate in case conferencing to align care plans, monitor progress, and reduce duplication of services.
• Identify service gaps and advocate for appropriate supports.
• Maintain accurate and timely documentation of assessments, service plans, and care coordination activities.
• Document all providers involved in care, including their roles and contact information.
• Use HMIS and other systems to support service tracking, information sharing, and coordination.
• Attend and actively participate in internal and external meetings.
• Maintain compliance with HIPAA, OSHA, and organizational policies and procedures.
• Promote effective communication with supervisors, colleagues, and external partners.
• Engage in ongoing professional development and training.
• Support operational efficiency and continuous improvement efforts.

Benefits

• Health, dental, and vision insurance.
• Life insurance of $75,000 and long-term disability coverage at no cost.
• Flexible Spending Accounts, with Health FSA up to $3,300 and Dependent Care FSA up to $5,000.
• Retirement plan with a 1:1 employer match up to 4%.
• Critical illness, accident insurance, and hospital indemnity coverage.
• Wellness reimbursement up to $200 per year.
• PTO starting at 22 days, increasing with tenure, plus six paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED