Teen Services Housing Support Staff

Preble Street • Portland, ME

5d • Onsite

About The Position

Preble Street is seeking a full-time, third-shift Housing Support Staff member for its Teen Services team. Teen Services operates 24 hours a day, 365 days a year, serving youth ages 12–21. The position works at the Preble Street Teen Center and the Joe Kreisler Teen Shelter in a low-barrier setting. Its primary focus is building relationships with clients, maintaining their safety, monitoring the security of both spaces, and providing crisis intervention and support.

The schedule is Thursday through Sunday, 9:00 p.m. to 7:00 a.m., for 40 hours per week. Pay is $23.82 per hour, with a $2.00-per-hour shift differential for hours worked between 10:00 p.m. and 7:00 a.m.

Staff must be at least 21 years old, provide proof of education, be certified in First Aid and CPR or become certified, and pass acceptable background checks, including a BMV check. Staff attend recurrent, regularly scheduled on-site trainings. Reliable transportation is required.

Requirements

• High school diploma or equivalent.
• Three years of relevant experience.
• One year of experience working with at-risk youth or in a residential setting.
• At least 21 years of age.
• Hold First Aid and CPR certification or become certified; on-site training opportunities are offered.
• Provide proof of education, such as a diploma or transcript.
• Have acceptable background check results, including BMV.
• Reliable transportation.
• Understanding of and positive regard for people experiencing homelessness.
• Understanding of social work theory and practice.
• Familiarity with community resources.
• Appreciation of low-barrier service challenges.
• Ability to establish boundaries with a diverse population.
• Good verbal and written communication skills.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Build relationships with clients.
• Maintain client safety.
• Monitor the security of the Preble Street Teen Center and the Joe Kreisler Teen Shelter.
• Provide crisis intervention and support in a low-barrier setting.
• Attend recurrent, regularly scheduled trainings provided on-site.

Benefits

• Four weeks (160 hours) of accrued vacation time.
• 12 days (96 hours) of accrued sick time.
• 32 hours of personal time.
• 12 paid holidays.
• Health insurance with a 100% employer-paid option.
• Dental insurance with a 100% employer-paid option.
• Vision insurance.
• Employer-paid life and disability insurance.
• 403(b) retirement plan with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED