Support Services Specialist

Air Education and Training Command•Lackland AFB, TX

About The Position

The Support Services Specialist serves as the COCOM Management Assistant for the Defense Language Institute English Language Center (DLIELC), assisting the Overseas Program Manager (OPM) with deployment and redeployment actions for Language Training Detachments (LTDs) and Mobile Training Teams (MTTs) deployed around the world. The specialist responds to internal and external stakeholder questions and concerns about COCOM MTT/LTD management, and supports personnel with deployment logistics and documentation. The position requires knowledge of travel and training administration, including preparing Defense Travel System (DTS) authorizations and validating Lines of Accounting (LOAs). The employee must obtain and maintain a secret clearance, safeguard classified information, and demonstrate tact, discretion, and diplomacy given the program's high-level military implications.

Requirements

  • U.S. citizenship is required.
  • Must be registered for Selective Service if male, as applicable.
  • Must obtain and maintain a secret clearance; the position is designated sensitive.
  • Must take responsibility for securing classified documents and information.
  • Must demonstrate tact, discretion, and diplomacy.
  • At least one year of specialized experience at the GS-07 level or equivalent, including relevant administrative, deployment, travel, or operational experience; alternatively, qualifying graduate education or a combination of experience and education may be used.
  • Merit promotion applicants must meet the applicable time-in-grade requirement, including one year at GS-07 for consideration at GS-09, when applicable.
  • Knowledge in EFL/ESL, English, Education, International Foreign Affairs, or a related area.
  • Knowledge of the Defense English Language Program, Foreign Military Sales, and U.S. Security Cooperation education and training mission, directives, policies, and procedures.
  • Knowledge of the DLIELC American Language Course and training administration, policies, and procedures.
  • Ability to interact independently with personnel at all levels in multinational forums and communicate effectively orally and in writing.
  • Skill in writing informational reports and professional correspondence and delivering briefings.
  • Submit transcripts if using education to qualify; foreign education must be shown to be equivalent to U.S. education when applicable.

Responsibilities

  • Respond accurately and promptly to internal and external stakeholder questions and concerns about COCOM MTT/LTD management, in coordination with or in the absence of the OPM.
  • Assist MTT and LTD personnel with all aspects of deployment and redeployment to nonresident locations.
  • Help team members complete and return required documentation in a timely manner.
  • Create Defense Travel System travel authorizations and verify the validity of the Line of Accounting.
  • Arrange MTT/LTD travel and verify that all related actions are completed.
  • Assist redeploying MTT members with voucher accuracy and completion.
  • Safeguard classified documents and information.

Benefits

  • Comprehensive federal employee benefits package for employees and their families.
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