Support Services Specialist

Air Education and Training Command•Lackland AFB, TX

About The Position

Serves as the Combatant Command (COCOM) Management Assistant for the Defense Language Institute English Language Center (DLIELC), assisting the Overseas Program Manager (OPM) with deployment and redeployment actions for Language Training Detachments (LTDs) and Mobile Training Teams (MTTs) around the world. The role supports travel, documentation, and administrative coordination for personnel deployed to nonresident locations. The employee must obtain and maintain a secret clearance and is responsible for safeguarding classified documents and information. The position requires tact, discretion, and diplomacy because of the program’s high-level military implications.

Requirements

U.S. citizenship.
At least one year of specialized experience at the GS-07 level or equivalent, including relevant administrative, deployment-support, travel, policy, or operational-improvement experience; alternatively, qualifying graduate education or a combination of experience and education may be used.
For the graduate-education qualification path, a master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. in a relevant field; transcripts must be submitted when qualifying based on education.
Merit-promotion applicants must meet the applicable time-in-grade requirement: one year at GS-07 for the GS-09 level, where applicable.
Ability to interpret and apply organizational and civilian personnel policies, programs, and regulations related to civilian deployment.
Ability to plan, schedule, and conduct projects and studies and recommend improvements to work effectiveness and efficiency.
Ability to manage administrative matters supporting civilians deployed to nonresident sites.
Ability to improve administrative methods and procedures while safeguarding sensitive and classified materials.
Ability to interpret and apply Joint Travel Regulations and use Defense Travel System processes to prepare travel authorizations.
Knowledge in EFL/ESL, English, education, international foreign affairs, or a related area.
Knowledge of the Defense English Language Program, Foreign Military Sales, and U.S. security cooperation education and training mission, directives, policies, and procedures.
Knowledge of the DLIELC American Language Course (ALC) and training administration, policies, and procedures.
Ability to interact independently with personnel at all levels in multinational forums and communicate effectively orally and in writing.
Skill in writing informational reports and professional correspondence and delivering briefings.
Ability to obtain and maintain a secret clearance; position is designated sensitive.
Males must be registered for Selective Service, if applicable.
All federal employees are required to have direct deposit.
Must complete the initial online questionnaire and any additional assessments.
Must serve the applicable one-year probationary period or two-year trial period, as determined by position type.
Applicants using education to qualify must provide transcripts; foreign education requires proof of equivalency to U.S. education.

Responsibilities

Respond to internal and external stakeholders’ questions and concerns about COCOM MTT/LTD management, in coordination with or in the absence of the OPM.
Assist MTT and LTD personnel with all aspects of deployment and redeployment to nonresident locations.
Help team members complete and return required documentation in a timely manner.
Create Defense Travel System (DTS) travel authorizations and verify the validity of the Line of Accounting (LOA).
Arrange MTT/LTD travel and verify that all travel actions are completed.
Assist redeploying MTT members in ensuring travel vouchers are accurate and complete.
Secure classified documents and information.