Support Services Specialist

Federal Maritime Commission • Washington, DC

1d

About The Position

The Support Services Specialist is a GS-0342-09 position in the Office of Management Services, Office of the Managing Director, at the Federal Maritime Commission. The role provides administrative support services to the Commission’s operating bureaus and offices at headquarters, including services related to space, procurement, property, records, mail, transportation, communications, telecommunications, supplies, facilities, occupational safety, printing, and inventory control.

The specialist supports office management and procurement, administers supply and property programs, coordinates facilities activities, reviews support-services policies, oversees mail and distribution operations, assists with emergency preparedness and continuity, and performs other administrative functions. The position requires one year of specialized experience equivalent to GS-07, qualifying graduate education, or a combination of experience and education. The selected applicant will report to the duty station listed in the announcement and must undergo personnel vetting, including a background investigation and continuous vetting.

Requirements

• Must be a U.S. citizen.
• Must be registered with or exempt from the Selective Service.
• Must be able to obtain and maintain a background investigation; personnel vetting also includes enrollment in Continuous Vetting and the FBI Rap Back service.
• Must meet the time-in-grade requirement by the vacancy closing date, if applicable; status candidates must have 52 weeks at the next lower grade level.
• Must have one year of specialized experience equivalent to at least GS-07, qualifying graduate education, or a combination of experience and education.
• Specialized experience must demonstrate knowledge of methods and procedures for support-service functions; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate others’ work; and oral and written communication skills.
• Qualifying specialized experience may include analyzing support-services policies and regulations; coordinating purchases and ensuring procurement procedures, funding certification, and approvals are completed; managing office support services; handling telephone, voicemail, and email requests; coordinating building maintenance and custodial services; and distributing tenant or agency-wide notices.
• For education substitution, successful completion of two full years of graduate-level education or a master's or equivalent graduate degree is creditable for GS-09. Relevant fields may include public administration, business administration, industrial engineering, industrial management, or related administrative or management fields.
• If qualifying based on education, transcripts must be submitted and education must be from an institution accredited by an accrediting institution recognized by the U.S. Department of Education. Foreign education requires acceptable documentation of U.S. equivalency.
• Federal salary payments must be made by direct deposit.
• FMC participates in E-Verify.
• May be required to file a Confidential Financial Disclosure Report within 30 days of appointment and annually thereafter.
• A one-year probationary period may be required; newly appointed employees are subject to a probationary or trial period.

Responsibilities

• Provide office management support in procurement, supply and equipment management, property management, mail and distribution, parking, emergency planning, and space utilization.
• Prepare budget estimates and analyze bureau and office requirements for equipment, furniture, supplies, materials, and services.
• Prepare written purchase justifications, statements of work, and contractual provisions.
• Administer supply and property management programs, including inventory control and disposal of excess government property.
• Coordinate facilities management with GSA, building management, contractors, and vendors for workspace planning, maintenance, office moves, and building services.
• Review and update support-services policies to improve operational effectiveness and ensure compliance with applicable regulations.
• Oversee agency mail and distribution operations and provide customer service for office support requests.
• Assist with emergency preparedness and continuity activities as the backup Occupant Emergency Coordinator.
• Perform administrative support functions, including conference room scheduling, office communications, and timekeeping.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level