Medical Staff Services Coordinator

Tenet Healthcare Corporation•San Ramon, CA

5d•$34 - $52

About The Position

Under the direction of the Director of Medical Staff Services, the Medical Staff Coordinator manages the overall process for physician and practitioner appointment and reappointment to the medical staff. The position collects, monitors, and evaluates credentialing and re-credentialing documentation for applicants, medical staff members, and allied health professionals, ensuring applications comply with Medical Staff Bylaws and regulatory requirements. The coordinator serves as a liaison between the Medical Staff, Administration, and Governing Board and provides guidance and resources on medical staff self-governance, bylaws, rules, regulations, and applicable regulatory mandates. The role also assists with Joint Commission survey preparation for medical staff and leadership functions, including medical staff education on accreditation standards. The position supports credentialing and reappointment processes, credentialing databases and related physician systems, expiring-license tracking, medical staff budget activities, proctoring oversight, committee and department meetings, and meeting preparation. It requires discretion, professionalism, confidentiality, tact, and diplomacy when interacting with physicians and other professionals. The role is part-time on day shifts.

Requirements

Associate degree in Business, Healthcare Administration, or a related field, or an equivalent combination of education and experience.
Prior experience in medical staff services or credentialing in a hospital or medical staff setting.
Excellent communication, organizational, and computer skills; sound judgment and discretion; and attention to detail.
Working and thorough knowledge of accreditation standards, federal and state regulatory requirements, and medical terminology.
Excellent data management and customer service skills.
Proficiency with standard computer and software programs, including Microsoft Word and Excel, the Internet, and medical staff data management programs.
Ability to exercise independent judgment in non-routine matters and handle confidential interactions professionally.

Nice To Haves

Strong knowledge of Cerner, Epic, ECHO, and other systems used in the hospital setting.
CPCS (Certified Provider Credentialing Specialist) or CPMSM (Certified Professional Medical Services Management) certification.

Responsibilities

Collect, monitor, and evaluate credentialing and re-credentialing documentation for applicants, medical staff members, and allied health professionals, ensuring compliance with bylaws and regulatory requirements.
Apply working knowledge of medical staff operations and regulatory expectations, including Joint Commission, CMS, and Title 22 requirements.
Analyze credentialing information to identify potential quality-of-care concerns, behavioral problems, and competency for requested privileges.
Investigate concerns, present findings to support recommendations through medical staff committee approval processes, and gather confidential information for disciplinary proceedings.
Participate in educational programs, staff meetings, in-services, and workshops, and maintain required specialty certifications.
Support medical staff self-governance and the practical application of bylaws, rules, and regulations relating to membership.
Coordinate accurate and timely credentialing for applicants and reappointments; handle temporary staff privilege requests and arrange reviews and approvals by the appropriate department chairperson, Chief of Staff, and Chief Executive Officer.
Support and maintain the credentialing database and other hospital-wide physician-related database systems.
Track, update, and maintain records of expiring licenses and other documents monthly.
Manage the Medical Staff budget, including drafting the annual budget, distributing funds and stipends, balancing budget reports, and preparing reports with the Secretary/Treasurer for committee review.
Monitor proctoring and ensure timely data collection, analysis, and reporting in compliance with rules and regulations.
Attend selected department and committee meetings, take and prepare accurate minutes, and perform follow-up.
Prepare meetings by developing agendas, assembling and distributing packets and notices, and scheduling meeting rooms and catering.
Interact with physicians and external professionals with discretion, professionalism, confidentiality, tact, and diplomacy.
Cooperate with personnel to achieve departmental and interdepartmental objectives and maintain positive employee relations.
Follow departmental policies, procedures, objectives, safety and infection-control standards, and applicable attendance, scheduling, training, identification, and dress requirements.
Communicate effectively and use appropriate lines of authority; problem-solve and make independent decisions when appropriate.
Complete required online and hospital education by the due dates and adhere to SRRMC Behavior Standards.
Protect patient information and comply with hospital policies and applicable federal and state confidentiality regulations.
Perform other duties as assigned.