Medical Staff Services Coordinator - Medical Staff Services

Montage Health•Monterey, CA

6d•$39 - $52

About The Position

Under the direction of the Manager of Medical Staff Services, the Medical Staff Services Coordinator supports the Medical Staff Services department’s credentialing and privileging functions. The role ensures compliance with regulatory and accreditation standards, maintains accurate practitioner records, and supports medical staff governance processes. It provides professional services for credentialing and recredentialing, verifying licenses and certifications, monitoring sanctions, assessing competency, and processing privileges. The coordinator independently manages credentialing and reappointment workflows, performs primary source verification, maintains electronic files and databases, tracks expiring credentials, prepares correspondence, and readies completed files for committee and board review. The role also supports credentialing-related meetings, audits, surveys, regulatory reviews, customer service, and departmental operations. It maintains confidentiality and accuracy while identifying and supporting process improvements. This is a regular, full-time position with assigned hours of 8:00 a.m. to 4:30 p.m. The listed pay range is $38.72 to $51.80, based on years of applicable experience. Evening and night shift differentials are listed, with the hours worked determining when a differential is paid.

Requirements

Knowledge of accreditation and regulatory requirements for credentialing and privileging.
Excellent interpersonal, problem-solving, and written and oral communication skills.
Ability to make independent decisions on matters of significance using analytical skills and sound judgment.
Excellent organizational and multitasking skills.
Ability to work effectively, cooperatively, and professionally with a diverse group of faculty and staff, and to assist with training and education of existing and new staff.
Accuracy and attention to detail, with the ability to manage multiple tasks and priorities amid interruptions.
Ability to work under pressure in a fast-paced environment, with strong time-management skills.
Demonstrated ability to work independently with a positive attitude.
Bachelor’s degree or equivalent combination of education and experience.
CPCS (Certified Professional Credentialing Specialist) certification, or ability to obtain it within three years of hire.

Nice To Haves

Three to five years of credentialing and privileging experience.
Strong understanding of credentialing and privileging processes.
Knowledge of hospital or clinical department policies and procedures.

Responsibilities

Coordinate credentialing and reappointment processes, including application preparation, data entry, and file assembly.
Perform primary source verification according to established procedures.
Maintain and update electronic credentialing files and databases.
Track and monitor expiring licenses, certifications, insurance, and other credentials to ensure continuous compliance.
Prepare standard correspondence related to credentialing and privileging.
Assist with preparing credentialing files for committee and board review.
Ensure documentation is complete, accurate, and compliant with regulatory requirements.
Provide customer service support to medical staff and internal departments.
Assist with meeting preparation, including audiovisual needs, minutes support, agendas, reports, and documentation for credentialing-related committees.
Perform general administrative duties and support departmental operations.
Ensure compliance with Joint Commission, CMS, and applicable state and federal regulations.
Prepare completed credentialing files for committee review and ensure readiness for approval.
Maintain the integrity and accuracy of credentialing databases and electronic files.
Assist the Manager with audits, surveys, and regulatory reviews.
Identify process improvement opportunities and support implementation.
Maintain the confidentiality of credential information and respond to inquiries and complaints with caution, discretion, and a customer-service-oriented attitude.
Perform other duties as assigned.