Medical Spa Coordinator
About The Position
Aurora Medical Spa is hiring a full-time, in-person Medical Spa Coordinator for its Des Peres, Missouri clinic. The coordinator serves as an operational and client-experience anchor, connecting clients, providers, and clinic operations. The role supports daily clinic operations and helps ensure clients feel welcomed, informed, and cared for throughout their visits. The position involves managing schedules, coordinating treatment flow, supporting conversations about services, memberships, and retail products, and helping maintain a positive team culture. Success requires strong organization, attention to detail, client focus, sound follow-through, and confidence in a busy, client-facing environment. The schedule is 38–40 hours per week, primarily on weekdays, with rotating Saturdays. Pay is competitive and discussed during the interview process.
Requirements
- Strong interpersonal and communication skills.
- Comfort working in a fast-paced, client-facing environment.
- Genuine interest in the beauty, wellness, and medical aesthetics industry.
- Organizational skills, attention to detail, and ability to manage multiple responsibilities while maintaining accuracy and professionalism.
- Client-centered approach and ability to create a welcoming experience.
- Comfort with sales conversations and discussing services, memberships, and retail products.
Nice To Haves
- Two or more years of experience in medical aesthetics, dermatology, spa, dental, hospitality, or customer service.
- Experience with scheduling or practice management software.
- Familiarity with the Des Peres and greater St. Louis area.
- Openness to feedback, commitment to development, and willingness to take ownership of successes and setbacks.
Responsibilities
- Deliver a welcoming, high-level client experience from check-in through check-out.
- Manage provider schedules accurately and communicate proactively.
- Coordinate daily treatment flow to help appointments stay on time and maintain strong service.
- Maintain accurate client records and process transactions carefully.
- Discuss services, treatment packages, and membership options with clients.
- Support retail recommendations and educate clients about products and aftercare.
- Partner with providers on rebooking and building long-term client relationships.
- Contribute to a professional, positive team culture that reflects Aurora's standards.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid holidays
- Paid time off
- Employee discounts on Aurora services and products
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
