Medical Scheduler, Urology, 8a-5p
UofL Health•Shepherdsville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler works as a member of the healthcare team, with responsibilities commensurate with educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages.
Requirements
- High school diploma or GED/equivalent.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return visits to the office for patients.
- Obtain appropriate pre-certifications and pre-authorizations as needed.
- Schedule medical tests and procedures for patients.
- Explain procedure instructions to patients so they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, followed by a letter containing instructions.
- Use Allscripts, Centricity Business, online paging systems, and retrieve information from other hospital systems.
- Maintain confidentiality of patient matters in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Maintain compliance with company policies, procedures, and standards of conduct.
- Comply with HIPAA privacy and security requirements to maintain confidentiality.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
