Medical Scheduler, ENT, 8a-4:30p
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by scheduling appropriate follow-up appointments, medical tests, and procedures. The Scheduler is a member of the healthcare team and performs responsibilities consistent with educational preparation and demonstrated competencies. The role includes direct interaction with patients of all ages. The position is based at Community Ear, Nose, Throat & Allergy in Louisville, Kentucky, and is listed for a first shift from 8:00 a.m. to 4:30 p.m.
Requirements
- High school diploma or GED/Equivalent.
- Maintain patient confidentiality in accordance with HIPAA privacy and security requirements.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return office visits for patients.
- Obtain pre-certification and pre-authorizations as needed.
- Schedule medical tests and procedures for patients.
- Explain procedure instructions to patients so they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, followed by a letter with instructions.
- Use Allscripts, Centricity Business, and online paging systems, and retrieve information from other hospital systems.
- Maintain confidentiality of patient matters in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Maintain compliance with company policies, procedures, and standards of conduct.
- Comply with HIPAA privacy and security requirements to maintain confidentiality.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
