Medical Scheduler, Sun Valley Medical Care, 8a-4:30p

UofL Health•Louisville, KY
•Onsite

About The Position

The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler works as a member of the healthcare team, with responsibilities aligned with their educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages. The position is at Sun Valley Family Care in Louisville, Kentucky, and is listed for a first shift from 8:00 a.m. to 4:30 p.m.

Requirements

  • High school diploma or GED/equivalent.

Nice To Haves

  • Two years of scheduling experience in a multi-specialty clinic.

Responsibilities

  • Schedule follow-up and return visits to the office for patients.
  • Obtain pre-certifications and pre-authorizations as needed.
  • Schedule medical tests and procedures for patients, including interventional invasive cardiology procedures and electrophysiology procedures.
  • Discuss procedure instructions with patients to ensure they understand what is expected.
  • Call patients to schedule procedures and provide instructions by phone, with a follow-up letter containing instructions.
  • Use Allscripts, Centricity Business, online paging systems, and retrieve information from other hospital systems.
  • Maintain patient confidentiality in accordance with HIPAA guidelines.
  • Exhibit friendly and helpful behavior.
  • Maintain compliance with company policies, procedures, and standards of conduct.
  • Comply with HIPAA privacy and security requirements to maintain confidentiality.
  • Perform other duties as assigned.
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