Medical Scheduler Medical Center East, Urology, 8a-4:30p
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by scheduling appropriate follow-up appointments, tests, and procedures. The Scheduler works as a member of the healthcare team, with responsibilities aligned with educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages. The position is based at UofL Health Medical Center East in Louisville, Kentucky, and is listed for first shift, 8:00 a.m.–4:30 p.m.
Requirements
- High school diploma or GED/equivalent.
- Maintain patient confidentiality in accordance with HIPAA requirements.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule patients’ follow-up and return visits to the office.
- Obtain pre-certifications and pre-authorizations as needed.
- Schedule patients for medical tests and procedures.
- Explain procedure instructions to patients and ensure they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, with a follow-up letter containing instructions.
- Use Allscripts, Centricity Business, online paging systems, and information from other hospital systems.
- Maintain confidentiality of patient matters in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Maintain compliance with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
