Medical Scheduler, Outer Loop, Family Practice Associates, 8a-4:30p
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler works as a member of the healthcare team, with responsibilities commensurate with educational preparation and demonstrated competencies. The position involves direct interaction with patients of all ages. The role is based at UofL Health Family Practice Associates, North Outer Loop, in Louisville, Kentucky, and is listed for a first shift from 8:00 a.m. to 4:30 p.m.
Requirements
- High school diploma or GED/equivalent required.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic preferred.
Responsibilities
- Schedule follow-up and return office visits for patients.
- Obtain pre-certification and pre-authorization when needed.
- Schedule medical tests and procedures for patients, including interventional invasive cardiology procedures and electrophysiology procedures.
- Discuss procedure instructions with patients to ensure they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, followed by a letter containing instructions.
- Use Allscripts, Centricity Business, online paging systems, and retrieve information from other hospital systems.
- Maintain confidentiality of patient matters in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Maintain compliance with company policies, procedures, and standards of conduct.
- Comply with HIPAA privacy and security requirements to maintain confidentiality.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
