Medical Scheduler Medical Center East, Urology, 8a-4:30p
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by scheduling appropriate follow-up appointments, medical tests, and procedures. The Scheduler is a member of the healthcare team, with responsibilities commensurate with educational preparation and demonstrated competencies. The role includes direct interaction with patients of all ages, communicating procedure instructions and helping patients understand what is expected.
Requirements
- High school diploma or GED/equivalent.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return visits for patients.
- Obtain pre-certifications and pre-authorizations as needed.
- Schedule medical tests and procedures for patients.
- Discuss procedure instructions with patients to ensure they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, then send a follow-up letter with instructions.
- Use Allscripts, Centricity Business, and online paging systems.
- Retrieve information from other hospital systems.
- Maintain patient confidentiality in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Maintain compliance with company policies, procedures, and standards of conduct.
- Comply with HIPAA privacy and security requirements to maintain confidentiality.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
