Medical Scheduler, Outer Loop, Family Practice Associates, 8a-4:30p
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler is a member of the healthcare team, with responsibilities commensurate with educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages. The position is based at Family Practice Associates, North (Outer Loop), at 5100 Outer Loop, Louisville, Kentucky. The scheduled shift is 8:00 a.m. to 4:30 p.m., first shift.
Requirements
- High school diploma or GED/equivalent.
- Maintain patient confidentiality in accordance with HIPAA privacy and security requirements.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return visits to the office for patients.
- Obtain pre-certifications and pre-authorizations as needed.
- Schedule medical tests and procedures for patients.
- Discuss procedure instructions with patients to ensure they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, then send a follow-up letter with instructions.
- Use Allscripts, Centricity Business, and online paging systems.
- Retrieve information from other hospital systems.
- Maintain the confidentiality of patient matters in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
