Medical Scheduler, Medicine, Downtown, 8a-4:30p
UofL Health•Louisville, KY
•Onsite
About The Position
The Medical Scheduler assists staff and physicians by scheduling patients for appropriate follow-up appointments and necessary tests and procedures. The Scheduler is a member of the healthcare team and performs responsibilities consistent with their educational preparation and demonstrated competencies. The role involves direct interaction with patients of all ages.
Requirements
- High school diploma or GED/equivalent.
Nice To Haves
- Two years of scheduling experience in a multi-specialty clinic.
Responsibilities
- Schedule follow-up and return visits to the office for patients.
- Obtain pre-certification and pre-authorization when needed.
- Schedule medical tests and procedures for patients, including interventional invasive cardiology and electrophysiology procedures.
- Explain procedure instructions to patients so they understand what is expected.
- Call patients to schedule procedures and provide instructions by phone, followed by a letter with instructions.
- Use Allscripts, Centricity Business, and online paging systems, and retrieve information from other hospital systems.
- Maintain patient confidentiality in accordance with HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
